Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The only global, operator-agnostic solution that integrates cellular communications with enterprise phone recording, CRM, AI-basedBI and other systems. This cost-effective and painless solution ensures that every business (cellular) phone call is recorded into the CRM system.
All employees' business mobile calls, whether they are at work, home, or while traveling, are automatically captured and transferred to the CRM. You can automatically record, track, document and transcribe mobile calls, SMS records and other forms business-critical mobile communications, without exposing employees' privacy!
Increase the engagement of your customer-facing team members. One device - Multiple business profiles. Allow your employees to use their mobile devices for work, while still protecting their privacy. Only log business calls and text messages.
Description
PhoneCall stands out as a robust cloud-based contact center solution, tailored to effortlessly adapt to the demands of telemarketing and lead generation enterprises. This comprehensive software package includes features such as an AI-powered Intelligent Dialer, Real-Time Analytics, three years of call recording storage, Text-To-Speech functionality, Click-to-Talk options, and a convenient 1-Click Compliance tool to optimize business efficiency. Moreover, with its multi-device compatibility, business owners and administrators can stay connected and manage operations seamlessly, even when using devices on iOS or Android platforms. This level of accessibility ensures that users are always in touch with their business activities, promoting a streamlined workflow regardless of location.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Chorus Connection
Yes
Creatio
Yes
Gong
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Dynamics 365
Yes
NiCE CXone Mpower
Yes
Oracle Artificial Intelligence
Yes
Pipedrive
Yes
Salesforce
Yes
Integrations
Chorus Connection
No
Creatio
No
Gong
No
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft Dynamics 365
No
NiCE CXone Mpower
No
Oracle Artificial Intelligence
No
Pipedrive
No
Salesforce
No
Pricing Details
$30 dollar per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$0.01
Only pay for what you use control your costs and avoid unexpected bills.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Mobile2CRM
Country
Israel
Website
www.mobile2CRM.com
Vendor Details
Company Name
PhoneCall
Founded
2015
Country
United States
Website
www.phone-call.com
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
No
Instant Retrieval
No
On-Demand Recording
Yes
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
Yes
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
Yes
Video Call Recording
No
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
No
Callback Scheduling
No
Campaign Specific Caller ID
No
Contact Management
Yes
FCC Compliance
No
FTC Compliance
No
Lead Capture
No
Lead Management
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
Yes
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No