Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

To cultivate a devoted base of advocates for your auto repair shop, the key is to maintain communication, ensure customer satisfaction, and encourage repeat visits while they share their positive experiences with others. Mitchell 1’s SocialCRM marketing solutions have consistently demonstrated effectiveness in supporting shops like yours to foster stronger consumer relationships, ultimately enhancing loyalty and boosting business growth. Our services are designed to streamline your marketing efforts with minimal effort required from you, allowing you to not only keep your current customers but also attract new ones. SocialCRM provides a comprehensive range of services aimed at automating your marketing strategies, managing your online reputation, enhancing social media presence, and improving customer interactions. Engage your entire customer list through focused email marketing initiatives, automated expressions of gratitude, timely service reminders, and much more, ensuring that your shop remains top-of-mind for all your customers. By leveraging these tools, you can create a seamless experience that keeps your clientele satisfied and eager to return.

Description

At the core of any successful repair shop lies a robust ticketing system, and we recognize its importance. Our ticketing feature allows you to access vital information regarding your needs and timelines from any device. Our Point of Sale (POS/EPOS) solution is designed to assist you in managing everything from a modest retail outlet to a large network of busy stores, complete with comprehensive reporting capabilities. You can efficiently monitor all your inventory and services using our advanced inventory management system. With a powerful invoicing feature, your repair business or retail establishment will have all the tools necessary to operate smoothly, including options for recurring invoicing tailored for business contracts. Additionally, payment links can be integrated into invoice emails and made available in the customer area for convenience. Your website can now include customizable wizards that gather specific information about customer issues, notifying you immediately with well-organized data that indicates its source. This system ensures that you maintain consistent communication with your customers. Many of our users report that this tool not only helps them retain existing clients but also attracts new business, with "Marketing Campaigns" alone often covering the software's expenses. Ultimately, our comprehensive system is designed to streamline your operations and enhance customer engagement, paving the way for greater success in your business endeavors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ProSpect Yes 
Wufoo No 

Integrations

ProSpect No 
Wufoo Yes 

Pricing Details

Contact Mitchell 1 for pricing details.
Free Trial No 
Free Version No 

Pricing Details

$20 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Mitchell 1

Country

United States

Website

mitchell1.com/socialcrm/

Vendor Details

Company Name

MyGadgetRepairs

Founded

2006

Country

United Kingdom

Website

www.mygadgetrepairs.com

Product Features

Social CRM

Calendar/Reminder System No 
Customer Support No 
Email Marketing Yes 
Lead Capture No 
Lead Nurturing No 
Live Chat No 
Marketing Automation Integration Yes 
Multi-Channel Social Integration No 
Social Media Monitoring Yes 
Task Management No 

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management No 
Point of Sale (POS) Yes 
Repair Tracking No 
Work Order Management No 

Alternatives

Alternatives

KUKUI Reviews

KUKUI

Kukui
SmartRepair System Reviews

SmartRepair System

Quantumic IT Solutions
Repair Traq Reviews

Repair Traq

Upland Consulting Group