Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
AI note taker for online calls. Get human-accurate minutes for every meeting.
This AI-powered meeting assistant makes your virtual meetings more organized and productive by recording, transcribing, and generating human-accurate minutes for every call. It ensures you never miss a detail, even if you can't attend.
MinutesLink is ideal for remote team collaboration. It helps colleagues stay in sync, organize meetings efficiently and boost productivity.
Key Features:
- Automated Meeting Attendance
- Accurate Transcriptions
- Instant Meeting Minutes
- Unlimited storage for all your recordings.
- Multilingual Support: Supports 50+ languages
- Concurrent Meeting Capture
- Coming Soon - Digital Avatar: Get a personalized AI clone to manage meetings, handle tedious tasks, and monetize your expertise.
MinutesLink is ideal for:
- Managers, streamline your meeting processes to increase team productivity.
- HR and Recruitment Professionals: Keep accurate notes of team discussions and candidate interviews.
- Sales Managers can easily track client meetings and sales calls.
- Consultants and Educators Document client interactions, project meetings
Stay organized and boost your productivity. Try MinutesLink for free!
Description
Our software empowers contact center operations personnel to independently modify Call Taker skills configurations, eliminating the need for assistance from other support teams that typically handle these adjustments. It includes features for real-time management, monitoring, and tracking of Call Taker availability. This system equips contact center operations with tools to respond effectively to sudden fluctuations in call volume and varying arrival patterns. Additionally, it supports the scheduling of recurring projects and initiatives in advance. The software also allows for temporary management of Call Taker "On-Phone" availability schedules, enabling operations to make immediate adjustments to skills configurations without requiring IT intervention. Furthermore, it automatically reverts any temporary changes made to the Call Taker skills configurations, ensuring that stability is maintained after adjustments are no longer necessary. This comprehensive approach enhances operational efficiency and responsiveness in a dynamic call center environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Calendar
No
Pricing Details
$0
Basic: $0/month
Pro: from $9/month
Business: from $24/month
Pro: from $9/month
Business: from $24/month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
MinutesLink
Founded
2023
Country
Estonia
Website
minuteslink.com
Vendor Details
Company Name
OpsTel Services
Founded
2010
Country
United States
Website
opstel.com
Product Features
Note-Taking
Categories / Organization
Yes
Clip From Web
No
Document Scanning
No
Formatting / Markdown
No
Handwriting
No
Hyperlinking
No
Image Insertion
No
List/Checklist Creation
No
Printing
No
Search
Yes
Sharing / Collaboration
Yes
Syncing
No
Templates
No
Voice Notes
No
Product Features
Workforce Optimization (WFO)
Interaction Analytics
No
Liability Recording
No
Performance Management
No
Quality Management
No
Real-time Guidance
No
Reporting
No
Speech Analytics
No
Surveying
No
Workforce Management
No
eLearning
No