Average Ratings 85 Ratings
Average Ratings 0 Ratings
Description
MikMak, a SPINS company, is a global software company that provides a leading commerce intelligence and orchestration platform for multichannel brands, helping them grow in real-time.
In January of 2026, MikMak was acquired by SPINS, bringing together two category leaders in commerce intelligence and best-in-class data and insights. The combined entity provides brands with an unrivaled, unified view of availability, point-of-sale performance, and consumer behavior, globally and in real-time.
Description
Engage customers and drive conversions through dynamic social livestreams combined with tailored shopping experiences. With Social Chat, you can interact with shoppers just like in a physical store, allowing for real-time suggestions and personalized recommendations. This feature enables customers to connect not only with your brand but also with fellow shoppers instantaneously. As a result, there is a notable increase in both add-to-cart and checkout rates. Additionally, you can build a comprehensive customer database directly from your livestream events, supported by robust analytics that reveal the customer journey leading to purchase decisions. While establishing a community on social media platforms is beneficial, it's essential to understand that you won't have ownership of your audience or full control over your brand there. Social Chat empowers you to own your audience on your own site, fostering a community that you can engage with and eventually convert into loyal customers. The urgency that live streams naturally generate encourages quicker purchasing decisions, and with Social Chat, users can effortlessly add items to their cart and complete purchases with just a single click. This seamless checkout process not only provides instant gratification but also significantly boosts conversion rates, ensuring that your marketing efforts yield optimal results.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon
Yes
DoorDash
Yes
Facebook
Yes
Google Analytics
Yes
Google Business Profile
Yes
Instagram
Yes
Pinterest
Yes
Shopify
No
Snapchat
Yes
TikTok
Yes
Integrations
Amazon
No
DoorDash
No
Facebook
No
Google Analytics
No
Google Business Profile
No
Instagram
No
Pinterest
No
Shopify
Yes
Snapchat
No
TikTok
No
Pricing Details
Schedule a demo with MikMak to learn about pricing
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
MikMak, a SPINS company
Founded
2014
Country
United States, France, United Kingdom, Spain, Ireland, and Australia
Website
www.mikmak.com/
Vendor Details
Company Name
Social Chat
Founded
2021
Country
United States
Website
onsocialchat.com
Product Features
Amazon Seller Tools
A/B Testing
Yes
Alerts / Notifications
No
Analytics / Reporting
Yes
Campaign Management
Yes
Competitor Analysis
Yes
Content Management / Optimization
No
Conversion / ROI Tracking
Yes
Customer Data Management
No
Email Marketing
Yes
Feedback Management
No
Inventory Management
No
Keyword Tracking / Research
No
Order Management
No
PPC Ads Management
No
Price Optimization
Yes
Rank Optimization
No
Refund Management
No
Review Management
No
Sales Tracking / Analysis
Yes
Shipping Management
No
Trend Analysis
Yes
eCommerce
CRM
No
Catalog Management
Yes
Channel Management
Yes
Customer Accounts
No
Data Security
No
Email Marketing
Yes
Inventory Management
Yes
Kitting
No
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
No
Product Configurator
No
Promotions Management
Yes
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
Yes
Headless eCommerce
API
Yes
Content Management
No
Conversion Tracking
Yes
Customer Touchpoints
No
Integrated Development Environment (IDE)
No
Inventory Optimization
Yes
Web/Mobile App Development
No
Multi-Channel eCommerce
Catalog Management
Yes
Channel Management
Yes
Data Synchronization
No
Email Marketing
Yes
Inventory Management
Yes
Marketplace Integration
Yes
Mobile Commerce
No
Order Management
No
Promotions Management
Yes
Returns Management
No
SEO Management
No
Shopping Cart
No
Social Commerce
Yes
Store Locator
Analytics
No
Automatic Location Detection
No
Directions
No
Distance Calculation
No
Event Promotions
No
Mapping
No
Product Search Filtering
No
Promotions / Coupons
No
Search
No
White Label
No
Product Features
eCommerce Personalization
A/B Testing
No
Abandoned Cart Email
No
Dynamic Pricing
No
Offers & Discounts Notifications
No
Personalized Site Navigation
No
Product Recommendations
No
Reporting / Analytics
No
Social Insights
No
Personalization
A/B Testing
No
Abandoned Cart Saver
No
Account Based Marketing
No
Behavioral Targeting
No
Campaign Segmentation
No
Content Analytics
No
Contextual Targeting
No
Customer Profiles
No
Experience Management
No
Recommendation Engine
No
Website Personalization
No
