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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Microtalk is a leading provider of cloud communication services that help businesses of all sizes simplify their voice and connectivity needs. Its Cloud Phone System supports office, home, and remote work setups, offering IVR, secure call recording, team call queues, and WebRTC integration for seamless online calling. For larger operations, Microtalk’s Contact Centre solutions deliver high-performance VoIP trunks, skills-based routing, toll-free numbers, and a cloud-hosted predictive dialer to boost customer service efficiency. Businesses can also leverage Microtalk’s business-grade fibre internet, which supports speeds up to 10Gb with SD-WAN and MPLS integration for resilience. SMS solutions add further flexibility, allowing companies to launch mass texting campaigns, manage opt-outs automatically, and monitor performance in real time. With over 10,000 customers in 15 countries since 2008, Microtalk has built a reputation for reliable, innovative, and affordable communication technology. Its solutions require no capital investment, offering predictable per-user costs for easy scalability. Backed by 24/7 support and an in-house R&D team, Microtalk ensures continuous improvement and tailored solutions for every client.

Description

The phones utilized in your business are crucial to its success. High-quality phones enhance call clarity, reflect the professionalism of your team, and improve overall communication capabilities. After extensive testing of various models available, we have determined that Yealink phones are the sole products that fulfill our rigorous criteria. They are designed to be durable, feature an easy-to-use interface, encompass all essential functionalities, and add a sleek aesthetic to your workspace. Additionally, your phones can be delivered with all necessary components, including switches, routers, and connection cables. The trend in telecommunications is shifting towards Voice over Internet Protocol (VoIP), which offers remarkable power and flexibility for businesses. With VoIP, companies can benefit from features such as auto attendants, call hunting for immediate answers, call groups, voicemail to email, virtual faxing, and the ability to port existing numbers while acquiring new local numbers from anywhere across the nation. Furthermore, it also provides toll-free options tailored to suit any business budget, ensuring that communication remains efficient and cost-effective. Embracing the right phone technology can significantly enhance operational efficiency and customer satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Bigin by Zoho CRM Yes 
HubSpot CRM Yes 
Salesforce Yes 

Integrations

Bigin by Zoho CRM No 
HubSpot CRM No 
Salesforce No 

Pricing Details

$20/month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Microtalk Europe Limited

Founded

2008

Country

United Kingdom

Website

microtalk.co.uk

Vendor Details

Company Name

No Contract VOIP

Country

United States

Website

www.nocontractvoip.com

Product Features

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management Yes 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement No 

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management No 
Database Yes 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat No 
Reporting/Analytics Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing No 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail No 

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Alternatives

Alternatives

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