Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Stay connected through voice and video calls using Teams Phone across your computer, tablet, mobile device, or desk phone. You can easily initiate and receive both voice and video calls directly within Teams, ensuring you remain in touch and enhance productivity from any location. This versatile app combines calling, chat, meetings, and collaboration all in one platform, allowing you to work more efficiently. Enjoy innovative and AI-enhanced calling experiences, along with integrated software solutions from partners. Additionally, you can choose from a broad range of devices tailored to any business requirement, and explore flexible financing options. Manage and monitor your voice and video calling effortlessly from the Teams admin center, maximizing the effectiveness of your business communications. With Teams, you can leverage the power of the internet to make and receive audio and video calls, ensuring connectivity and productivity, regardless of where your work takes you. This seamless integration promotes collaboration and enhances your overall workflow, making it an indispensable tool for modern businesses.
Description
Achieve robust multi-channel communication through voice and two-way SMS capabilities. Utilize sophisticated call center functionalities such as call barging, power dialing, and performance metrics to enhance call management. Engage in SMS conversations with local customers across the US and Canada using local numbers that support both voice and SMS. Effortlessly send one-way international SMS messages to over 100 countries. Integrate your Zoho Voice phone system with CRM and helpdesk applications for a smoother workflow. Transform your communication strategy to elevate customer engagement significantly. Expand your business reach by setting up local and toll-free numbers in various countries. Make calls without the stress of exceeding your budget. Enjoy exceptional call quality for your business communications while saving significantly, particularly when making frequent international calls. By leveraging these features, you can foster stronger relationships with your clientele and enhance overall satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Outdoo AI
Yes
Bigin by Zoho CRM
No
EcholoN
Yes
FMI Works
Yes
GaggleAMP
Yes
Leexi
Yes
ManageEngine ServiceDesk Plus
No
Microsoft 365
Yes
Microsoft Teams
Yes
Phano
Yes
Integrations
Outdoo AI
Yes
Bigin by Zoho CRM
Yes
EcholoN
No
FMI Works
No
GaggleAMP
No
Leexi
No
ManageEngine ServiceDesk Plus
Yes
Microsoft 365
No
Microsoft Teams
No
Phano
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$100 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
www.microsoft.com/en-us/microsoft-teams/microsoft-teams-phone
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/voice/
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
Yes
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No