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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Stay connected through voice and video calls using Teams Phone across your computer, tablet, mobile device, or desk phone. You can easily initiate and receive both voice and video calls directly within Teams, ensuring you remain in touch and enhance productivity from any location. This versatile app combines calling, chat, meetings, and collaboration all in one platform, allowing you to work more efficiently. Enjoy innovative and AI-enhanced calling experiences, along with integrated software solutions from partners. Additionally, you can choose from a broad range of devices tailored to any business requirement, and explore flexible financing options. Manage and monitor your voice and video calling effortlessly from the Teams admin center, maximizing the effectiveness of your business communications. With Teams, you can leverage the power of the internet to make and receive audio and video calls, ensuring connectivity and productivity, regardless of where your work takes you. This seamless integration promotes collaboration and enhances your overall workflow, making it an indispensable tool for modern businesses.

Description

Vocal One represents the cutting-edge cloud-based communication solution offered by Vocal IP across the nation. This platform integrates a diverse array of communication tools for both mobile and desktop users, encompassing high-definition voice calls, messaging, web and video conferencing, SMS, and instant messaging, thereby establishing a comprehensive communication framework for enterprises. It facilitates smooth connectivity across various devices, including desk phones, laptops, tablets, and smartphones, enabling users to transition effortlessly between different environments, such as transferring a call from a desk phone to a mobile device without interruption. Additionally, Vocal IP provides advanced cloud-based omnichannel Call Center Software tailored for both enterprise and business clients nationwide. This software empowers customer engagement teams to efficiently handle multiple incoming inquiries at once, guaranteeing top-notch customer service. Furthermore, users can archive and store recordings in line with their specific requirements, and they can keep an unlimited number of messages, making the system both flexible and scalable for growing businesses. Overall, Vocal One enhances communication efficiency and improves the customer experience by leveraging innovative technology.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

EcholoN Yes 
FMI Works Yes 
GaggleAMP Yes 
Gong No 
Leexi Yes 
Microsoft 365 Yes 
Microsoft Teams Yes 
Outdoo AI Yes 
Phano Yes 
Pinpoint Yes 
Socialive Yes 
Ubeya Yes 

Integrations

EcholoN No 
FMI Works No 
GaggleAMP No 
Gong Yes 
Leexi No 
Microsoft 365 No 
Microsoft Teams No 
Outdoo AI No 
Phano No 
Pinpoint No 
Socialive No 
Ubeya No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.microsoft.com/en-us/microsoft-teams/microsoft-teams-phone

Vendor Details

Company Name

Vocal IP

Founded

2006

Country

United States

Website

vocalip.com/voice/unified-communications/

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing Yes 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

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