Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Stay connected through voice and video calls using Teams Phone across your computer, tablet, mobile device, or desk phone. You can easily initiate and receive both voice and video calls directly within Teams, ensuring you remain in touch and enhance productivity from any location. This versatile app combines calling, chat, meetings, and collaboration all in one platform, allowing you to work more efficiently. Enjoy innovative and AI-enhanced calling experiences, along with integrated software solutions from partners. Additionally, you can choose from a broad range of devices tailored to any business requirement, and explore flexible financing options. Manage and monitor your voice and video calling effortlessly from the Teams admin center, maximizing the effectiveness of your business communications. With Teams, you can leverage the power of the internet to make and receive audio and video calls, ensuring connectivity and productivity, regardless of where your work takes you. This seamless integration promotes collaboration and enhances your overall workflow, making it an indispensable tool for modern businesses.
Description
Work together with your team and connect with clients seamlessly. Utilize any communication method across various devices, no matter your location. With a unified platform for telephony, PBX, messaging, meetings, and contact center functionalities, you can easily engage with both customers and colleagues. Equip your employees with the necessary tools to enhance their productivity. This single application facilitates customer interactions and team collaboration effortlessly. Agents can work from anywhere while still delivering exceptional service to clients. Streamline your tasks with one comprehensive app for calling, messaging, and virtual meetings, allowing for real-time collaboration without interruptions. Implement intelligent features to communicate your availability effectively to your peers. Maintain strong connections and boost productivity with ease. Enjoy a complete suite of voice communication solutions, including fixed and mobile telephony alongside PBX, all centralized in one location. Regardless of the device or platform used, the calling experience remains consistent whether it’s via cellular, PSTN, or the internet, ensuring smooth and reliable communication. The ability to connect seamlessly enhances both individual and team performance, creating a more efficient working environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
Yes
Microsoft Teams
Yes
EcholoN
Yes
FMI Works
Yes
Freshdesk
No
GaggleAMP
Yes
HubSpot Customer Platform
No
IntraManager
No
Leexi
Yes
Lime CRM
No
Integrations
Microsoft 365
Yes
Microsoft Teams
Yes
EcholoN
No
FMI Works
No
Freshdesk
Yes
GaggleAMP
No
HubSpot Customer Platform
Yes
IntraManager
Yes
Leexi
No
Lime CRM
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
www.microsoft.com/en-us/microsoft-teams/microsoft-teams-phone
Vendor Details
Company Name
Telavox
Founded
1924
Country
Denmark
Website
telavox.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
Yes
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Meeting
Action Item Tracking
No
Agenda Management
No
Attendee Management
No
Board Meetings
No
Committee Meetings
No
Internal Meetings
No
Invitation Management
No
Legislative Meetings
No
Materials Management
No
Meeting Feedback
No
Meeting Preparation Tools
No
Meeting Room Booking
No
Minutes Management
No
Post-Meeting Tools
No
Scheduling
No
Travel Management
No
Voting Management
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No