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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Most tasks involving operations, support, and troubleshooting carried out by Microsoft staff and their sub-processors typically do not necessitate access to customer data. In those infrequent instances where such access becomes necessary, Customer Lockbox for Microsoft Azure offers a system through which customers can evaluate and either approve or deny requests for access to their data. This feature is particularly utilized when a Microsoft engineer requires access to customer data, either due to a support ticket initiated by the customer or a problem detected by Microsoft itself. Activity logs serve to document Customer Lockbox interactions, which can be accessed in the Azure portal by selecting Activity Logs, allowing for a review of auditing information linked to these requests. Users have the option to filter the logs to find specific actions. Furthermore, a new baseline control (3.13) has been introduced in the Azure Security Benchmark, addressing the relevance of Customer Lockbox. This enhancement enables customers to leverage the benchmark to assess the applicability of Customer Lockbox for their services effectively. By doing so, organizations can ensure they maintain a high standard of data security and compliance.

Description

Vetriq is an innovative platform aimed at automating healthcare revenue cycle processes, specifically targeting the tedious manual tasks associated with payment posting, remittance handling, and financial reconciliation for medical facilities. By streamlining the management of Explanation of Benefits (EOB) documents, payer communications, and bank lockbox transactions, it effectively turns incoming payment details into organized electronic data that can be easily integrated into revenue cycle management systems. Rather than necessitating a complete overhaul of a healthcare organization's banking, lockbox services, or existing revenue cycle management framework, Vetriq seamlessly connects with current banking partners and practice management or EHR systems to enhance existing workflows through automation. Its powerful processing engine is capable of converting paper EOBs into standardized electronic remittance formats like 835, which not only eliminates the burden of manual data entry but also dramatically lessens the administrative workload. Ultimately, Vetriq empowers medical organizations to improve efficiency and accuracy in their financial operations while maintaining their established systems and relationships.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Availity No 
Azure AI Services Yes 
Azure API Management Yes 
Azure App Service Yes 
Azure Container Registry Yes 
Azure Functions Yes 
Azure Kubernetes Service (AKS) Yes 
Azure Monitor Yes 
Azure SQL Database Yes 
Azure Storage Yes 
Azure Synapse Analytics Yes 
Azure Virtual Machines Yes 
Change Healthcare No 
NextGen No 
TriZetto No 
Waystar No 
XIFIN LIS No 
athenaOne No 
eClinicalWorks No 

Integrations

Availity Yes 
Azure AI Services No 
Azure API Management No 
Azure App Service No 
Azure Container Registry No 
Azure Functions No 
Azure Kubernetes Service (AKS) No 
Azure Monitor No 
Azure SQL Database No 
Azure Storage No 
Azure Synapse Analytics No 
Azure Virtual Machines No 
Change Healthcare Yes 
NextGen Yes 
TriZetto Yes 
Waystar Yes 
XIFIN LIS Yes 
athenaOne Yes 
eClinicalWorks Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$22 per hour
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

docs.microsoft.com/en-us/azure/security/fundamentals/customer-lockbox-overview

Vendor Details

Company Name

Vetriq

Country

United States

Website

vetriq.com

Product Features

Revenue Cycle Management

Accounts Receivable No 
Claims Management No 
Collections Management No 
EHR/EMR Integration No 
For Healthcare No 
ICD-10 Compliance No 
Insurance Verification No 
Medical Billing No 
Patient Portal No 
Patient Registration No 
Patient Scheduling No 
Payment Processing No 

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