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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Most tasks involving operations, support, and troubleshooting carried out by Microsoft staff and their sub-processors typically do not necessitate access to customer data. In those infrequent instances where such access becomes necessary, Customer Lockbox for Microsoft Azure offers a system through which customers can evaluate and either approve or deny requests for access to their data. This feature is particularly utilized when a Microsoft engineer requires access to customer data, either due to a support ticket initiated by the customer or a problem detected by Microsoft itself. Activity logs serve to document Customer Lockbox interactions, which can be accessed in the Azure portal by selecting Activity Logs, allowing for a review of auditing information linked to these requests. Users have the option to filter the logs to find specific actions. Furthermore, a new baseline control (3.13) has been introduced in the Azure Security Benchmark, addressing the relevance of Customer Lockbox. This enhancement enables customers to leverage the benchmark to assess the applicability of Customer Lockbox for their services effectively. By doing so, organizations can ensure they maintain a high standard of data security and compliance.

Description

Regardless of whether you operate as an independent reference lab, a pathology practice, an outreach lab, or a public health laboratory, TELCOR RCM billing software equips you with essential tools to tackle complex billing obstacles and enhance your profitability. This comprehensive revenue cycle management solution facilitates claim submissions, monitoring, remittance processes, accounts receivable management, and billing for both clients and patients, all while accommodating multiple NPIs. By leveraging the right technology, you can reduce the need for extensive billing staff and significantly boost productivity in your revenue cycle by automating daily tasks such as claims submissions and patient information collection, along with generating detailed financial reports. Additionally, you can streamline the handling of payments by automating the processing of electronic payments received from payers through 835 ERAs or bank lockbox payment files, thereby eliminating cumbersome manual adjudication tasks. Moreover, improving billing communication with patients can simplify their experience, making payment processes quicker and more intuitive, ultimately fostering a smoother revenue cycle. This holistic approach to billing not only enhances efficiency but also contributes to a better overall experience for both healthcare providers and patients.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Avalon Laboratory System No 
Azure AI Services Yes 
Azure API Management Yes 
Azure App Service Yes 
Azure Container Registry Yes 
Azure Data Factory Yes 
Azure Functions Yes 
Azure Kubernetes Service (AKS) Yes 
Azure Monitor Yes 
Azure SQL Database Yes 
Azure Storage Yes 
Azure Synapse Analytics Yes 
Azure Virtual Machines Yes 
CGM LABDAQ No 
Dendi LIS No 
IAL (InterActive Lab) No 
Microsoft Azure Yes 

Integrations

Avalon Laboratory System Yes 
Azure AI Services No 
Azure API Management No 
Azure App Service No 
Azure Container Registry No 
Azure Data Factory No 
Azure Functions No 
Azure Kubernetes Service (AKS) No 
Azure Monitor No 
Azure SQL Database No 
Azure Storage No 
Azure Synapse Analytics No 
Azure Virtual Machines No 
CGM LABDAQ Yes 
Dendi LIS Yes 
IAL (InterActive Lab) Yes 
Microsoft Azure No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

docs.microsoft.com/en-us/azure/security/fundamentals/customer-lockbox-overview

Vendor Details

Company Name

Telcor

Founded

1995

Country

United States

Website

telcor.com/revenue-cycle-management/discover-telcor-rcm/

Product Features

Medical Lab

Audit Trail No 
Data Analysis Auditing No 
Data Security No 
EMR Interface No 
Fax Management No 
Lab Instrument Interface No 
Multi-Location Printing Yes 
Online Instrumentation No 
Physician Test Panels No 
Procedure-Based Billing Yes 
Sample Tracking No 

Revenue Cycle Management

Accounts Receivable No 
Claims Management No 
Collections Management No 
EHR/EMR Integration No 
For Healthcare No 
ICD-10 Compliance No 
Insurance Verification No 
Medical Billing No 
Patient Portal No 
Patient Registration No 
Patient Scheduling No 
Payment Processing No 

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