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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Most tasks involving operations, support, and troubleshooting carried out by Microsoft staff and their sub-processors typically do not necessitate access to customer data. In those infrequent instances where such access becomes necessary, Customer Lockbox for Microsoft Azure offers a system through which customers can evaluate and either approve or deny requests for access to their data. This feature is particularly utilized when a Microsoft engineer requires access to customer data, either due to a support ticket initiated by the customer or a problem detected by Microsoft itself. Activity logs serve to document Customer Lockbox interactions, which can be accessed in the Azure portal by selecting Activity Logs, allowing for a review of auditing information linked to these requests. Users have the option to filter the logs to find specific actions. Furthermore, a new baseline control (3.13) has been introduced in the Azure Security Benchmark, addressing the relevance of Customer Lockbox. This enhancement enables customers to leverage the benchmark to assess the applicability of Customer Lockbox for their services effectively. By doing so, organizations can ensure they maintain a high standard of data security and compliance.

Description

The SAP Personal Data Manager serves as a reusable service within the SAP Business Technology Platform, facilitating the DPP information framework. This tool enables the identification of data subjects and provides them with details regarding their stored and utilized personal data across various applications. Further, it allows for the processing of requests from these individuals, ensuring they are informed about their data. Customer service representatives have access to this application, enabling them to relay necessary information to data subjects on their behalf. Additionally, the platform offers functionalities to initiate requests for editing or correcting personal data and to delete such data when required. Through the Manage Personal Data Application, data subject information can be effectively overseen, allowing customer service representatives to address any inquiries or requests from end users regarding their personal data management. This ensures a streamlined process for handling personal data concerns while enhancing user trust and transparency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure AI Services Yes 
Azure API Management Yes 
Azure App Service Yes 
Azure Container Registry Yes 
Azure Data Factory Yes 
Azure Functions Yes 
Azure Kubernetes Service (AKS) Yes 
Azure Monitor Yes 
Azure SQL Database Yes 
Azure Storage Yes 
Azure Synapse Analytics Yes 
Azure Virtual Machines Yes 
Microsoft Azure Yes 
SAP Joule No 

Integrations

Azure AI Services No 
Azure API Management No 
Azure App Service No 
Azure Container Registry No 
Azure Data Factory No 
Azure Functions No 
Azure Kubernetes Service (AKS) No 
Azure Monitor No 
Azure SQL Database No 
Azure Storage No 
Azure Synapse Analytics No 
Azure Virtual Machines No 
Microsoft Azure No 
SAP Joule Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$610 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

docs.microsoft.com/en-us/azure/security/fundamentals/customer-lockbox-overview

Vendor Details

Company Name

SAP

Founded

1972

Country

Germany

Website

www.sapstore.com/solutions/46366/SAP-Personal-Data-Manager

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