Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Most tasks involving operations, support, and troubleshooting carried out by Microsoft staff and their sub-processors typically do not necessitate access to customer data. In those infrequent instances where such access becomes necessary, Customer Lockbox for Microsoft Azure offers a system through which customers can evaluate and either approve or deny requests for access to their data. This feature is particularly utilized when a Microsoft engineer requires access to customer data, either due to a support ticket initiated by the customer or a problem detected by Microsoft itself. Activity logs serve to document Customer Lockbox interactions, which can be accessed in the Azure portal by selecting Activity Logs, allowing for a review of auditing information linked to these requests. Users have the option to filter the logs to find specific actions. Furthermore, a new baseline control (3.13) has been introduced in the Azure Security Benchmark, addressing the relevance of Customer Lockbox. This enhancement enables customers to leverage the benchmark to assess the applicability of Customer Lockbox for their services effectively. By doing so, organizations can ensure they maintain a high standard of data security and compliance.
Description
Real-time processing of cash or shadow receipts, and disbursements, for borrowers, investors and additional servicers, via ACH file creation and lockbox payment processing, multiple loan payment processing, and bank account reconciliation. Track multiple properties per loan, UCC financing statement, operating statements and property inspections. Property inspections, detailed property characteristics. Lease information, appraisal information, letters to credit and certificates of deposit. Work with unlimited escrow/reserve/holdback accounts and related bank accounts while providing detailed escrow analysis reports, critical date reports, allocation of interest earned and scheduled tax and insurance payments.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Azure AI Services
Yes
Azure API Management
Yes
Azure App Service
Yes
Azure Container Registry
Yes
Azure Data Factory
Yes
Azure Functions
Yes
Azure Kubernetes Service (AKS)
Yes
Azure Monitor
Yes
Azure SQL Database
Yes
Azure Storage
Yes
Integrations
Azure AI Services
No
Azure API Management
No
Azure App Service
No
Azure Container Registry
No
Azure Data Factory
No
Azure Functions
No
Azure Kubernetes Service (AKS)
No
Azure Monitor
No
Azure SQL Database
No
Azure Storage
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
docs.microsoft.com/en-us/azure/security/fundamentals/customer-lockbox-overview
Vendor Details
Company Name
Altisource Solutions
Founded
2009
Country
Luxembourg
Website
www.altisource.com/Servicing/Commercial-Servicing-REALSynergy
Product Features
Product Features
Loan Servicing
Accounting Management
No
Amortization Schedule
No
Application Management
No
Auto Loans
Yes
Automatic Funds Distribution
No
Business Loans
Yes
Collateral Tracking
No
Collections Management
No
Compliance Management
No
Construction Loans
Yes
Customer Database
No
Fee Management
No
Investor Management
No
Loan Processing
No
Student Loans
Yes