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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Mia is an advanced conversational agent designed specifically for car dealerships, enabling the automation of both inbound and outbound customer communications around the clock. It effectively manages calls, texts, and emails, possesses multilingual capabilities, and can schedule appointments or direct inquiries in accordance with dealership procedures. By integrating seamlessly with dealership systems, such as inventory management, customer relationship management, and service scheduling, Mia ensures that responses remain consistent and intelligent while adhering to brand standards. This innovative agent operates across various workflows—sales, service, and reception—transforming missed opportunities into potential revenue and relieving human employees from monotonous duties. Mia guarantees continuous availability, even outside of regular business hours, and maintains a smooth conversational flow, with the ability to handle multiple languages and escalate issues to human staff when necessary. By streamlining operations, Mia not only enhances customer experience but also significantly boosts efficiency within the dealership environment.

Description

A customer holds far greater significance than just a single transaction. Many vehicle owners engage in numerous purchases throughout their lives, often exceeding ten rides, and they will return for maintenance hundreds of times while renewing their insurance policies over many years, creating a consistent revenue stream for dealerships that are proactive and attentive. At izmo, we aim to equip you with the tools to remember your customers' preferences and respond promptly across various departments, locations, and brands. It's essential to connect with every lead in your system consistently, every single day. Leads can be found in various areas: within your Dealer Management System, marketing efforts, sales, service departments, and even in email and physical communications. By consolidating all these dispersed leads throughout your dealership and reaching out to them daily in a subtle manner, you can ensure that no opportunity is overlooked. You will receive notifications when a lead is primed for a sales conversation and will be able to keep track of all interactions with every lead effectively. This holistic approach not only nurtures relationships but also enhances the overall customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Dealer-FX
Dealertrack DMS
ERA-IGNITE
Tekion
VinSolutions Connect CRM
Xtime
vAuto

Integrations

Dealer-FX
Dealertrack DMS
ERA-IGNITE
Tekion
VinSolutions Connect CRM
Xtime
vAuto

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mia

Country

United States

Website

www.mia.inc/

Vendor Details

Company Name

izmocars

Website

www.izmocars.com

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Alternatives

Alternatives

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