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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Mia is an advanced conversational agent designed specifically for car dealerships, enabling the automation of both inbound and outbound customer communications around the clock. It effectively manages calls, texts, and emails, possesses multilingual capabilities, and can schedule appointments or direct inquiries in accordance with dealership procedures. By integrating seamlessly with dealership systems, such as inventory management, customer relationship management, and service scheduling, Mia ensures that responses remain consistent and intelligent while adhering to brand standards. This innovative agent operates across various workflows—sales, service, and reception—transforming missed opportunities into potential revenue and relieving human employees from monotonous duties. Mia guarantees continuous availability, even outside of regular business hours, and maintains a smooth conversational flow, with the ability to handle multiple languages and escalate issues to human staff when necessary. By streamlining operations, Mia not only enhances customer experience but also significantly boosts efficiency within the dealership environment.

Description

Momentum CRM offers a comprehensive Sales CRM Solution designed specifically for dealerships, starting from the initial logging of a lead to generating the first proposed deal. This cloud-based platform empowers sales representatives to operate remotely, utilizing the software for effective follow-up assistance. Additionally, Momentum CRM delivers a Full Service CRM Solution that covers every step from scheduling a service appointment to managing follow-up on closed repair orders. With the same cloud-enabled structure, service personnel can also work flexibly from various locations, depending on the software for their follow-up tasks. This seamless integration ensures complete visibility into all customer interactions, allowing users the freedom to navigate between both systems whenever necessary. Furthermore, essential tools and data, such as UpList and DownList customers entered in one system, are readily accessible in the other, including through The Next Up’s Mobile app, enhancing overall efficiency and connectivity. This interconnectedness ultimately streamlines operations, fostering a more responsive and customer-centric approach within the dealership.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Dealer-FX
Dealertrack DMS
ERA-IGNITE
Tekion
Todoist
VinSolutions Connect CRM
Xtime
eCredit Complete
vAuto

Integrations

Dealer-FX
Dealertrack DMS
ERA-IGNITE
Tekion
Todoist
VinSolutions Connect CRM
Xtime
eCredit Complete
vAuto

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mia

Country

United States

Website

www.mia.inc/

Vendor Details

Company Name

Momentum CRM

Website

www.crmomentum.com

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

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