Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The on-premises business phone solution that provides all the essential tools for your organization to enhance customer interactions. At the core of Mitel's premier on-site communication offerings lies MiVoice Business, which includes MiCollab, MiTeam Meetings, and MiContact Center Business, allowing employees to reap the benefits of unified, scalable, and mobile communication seamlessly. This solution equips your business with everything necessary to elevate communication standards through effective mobility, team collaboration, video conferencing, and outstanding customer experience management. MiVoice Business is tailored to accommodate businesses ranging from 5 to 130,000 users, whether operating from a single location or across multiple sites worldwide. Furthermore, the software installed on Mitel Collaboration Service Appliances can run on standard x-86 servers within a virtualized setup, streamlining operations by reducing the need for multiple appliances—an especially valuable feature for clients opting for a centralized unified communications deployment. With MiVoice Business, organizations can ensure that their communication infrastructure is both flexible and robust, fostering growth and innovation.
Description
NFVgrid offers a comprehensive solution for the automated provisioning, analytics, monitoring, and lifecycle management of Virtual Network Function appliances, all facilitated through a unified platform. The NFVgrid web portal ensures a seamless user experience, showcasing a dashboard that effectively organizes all virtual appliances and services available for deployment or termination by the customer. With the capability to automatically deploy virtual appliances that come with pre-configured settings and link them to preferred networks, NFVgrid streamlines the process significantly. Users can later access advanced settings for these virtual network appliances through either the web portal or the command line interface (CLI). Recognizing that no system operates in a vacuum, NFVgrid is equipped with a robust array of RESTful APIs, simplifying integration with Operational Support Systems (OSS) and Business Support Systems (BSS), including billing functionalities. In addition to these features, NFVgrid also delivers performance monitoring capabilities and provides an insightful representation of various analytical data concerning the traffic traversing the network or associated with specific virtual machines. This holistic approach ensures that users can maintain optimal network performance while easily managing their virtual resources.
API Access
Has API
No
API Access
Has API
Yes
Integrations
CASH+ Call Recording Software
Yes
Hadoop
No
OfficeWatch Call Reporting
Yes
OpenScape Session Border Controller
Yes
OpenText CX-E Voice
Yes
Oreka TR
Yes
TimelyBill
Yes
Integrations
CASH+ Call Recording Software
No
Hadoop
Yes
OfficeWatch Call Reporting
No
OpenScape Session Border Controller
No
OpenText CX-E Voice
No
Oreka TR
No
TimelyBill
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Mitel Networks
Founded
1973
Country
Canada
Website
www.mitel.com
Vendor Details
Company Name
InterCloud Systems
Founded
2010
Country
United States
Website
www.intercloudsys.com/nfvgrid/
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
No
Contact Management
Yes
IVR / Voice Recognition
No
Inbound Reporting
Yes
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Product Features
Big Data
Collaboration
No
Data Blends
No
Data Cleansing
No
Data Mining
No
Data Visualization
No
Data Warehousing
No
High Volume Processing
No
No-Code Sandbox
No
Predictive Analytics
Yes
Templates
Yes