Average Ratings 9 Ratings
Average Ratings 0 Ratings
Description
Method Grid is the AI-empowered knowledge and project management platform that helps teams improve how they deliver projects and services by connecting knowledge, experience and technology.
Collaborate and build knowledge-rich playbooks that define how you deliver individual projects and services. Leverage your expertise, knowledge and insights.
Bring projects to life by creating playbooks that can be customised and tailored for each client. Method Grid makes it easy to highlight your organisation’s capability and expertise in a way that resonates with your specific needs and challenges.
Description
For more than two decades, noHold has been refining SICURA, a platform that empowers individuals without programming expertise to independently manage and enhance their experience. The innovative technology we employ is specifically crafted to analyze user interactions, allowing businesses to uncover valuable insights that enhance their marketing, sales, and customer support initiatives. The core advantage of our platform is the wealth of knowledge we extract from direct customer feedback. Our Virtual Assistants initiate dialogues with customers, guiding them through interactions with our AI-driven platform, which is adept at resolving issues and facilitating actions such as form submissions. One notable success story involves an Online Educational Institution that integrated a Virtual Assistant into their learning management system, resulting in a remarkable 46% decrease in quarterly support tickets. Likewise, a Government Agency successfully lowered the need for live agent escalations by 52% by incorporating their Virtual Assistant into their telecommunication system. This highlights how effectively our technology can streamline customer service operations across various sectors.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Dropbox
Yes
Microsoft Azure
Yes
Microsoft OneDrive
Yes
Microsoft Teams
Yes
Okta
Yes
Slack
Yes
Integrations
Dropbox
No
Microsoft Azure
No
Microsoft OneDrive
No
Microsoft Teams
No
Okta
No
Slack
No
Pricing Details
£16 per person per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Method Apps Limited
Founded
2018
Country
United Kingdom
Website
methodgrid.com/
Vendor Details
Company Name
noHold
Country
United States
Website
www.nohold.com
Product Features
Business Process Management
Access Controls / Permissions
Yes
Alerts / Notifications
Yes
Business Process Automation
No
Business Rules Management
Yes
Collaboration
Yes
Process Change Tracking
No
Process Mapping
Yes
Process Modeling & Design
Yes
Visual Workflow Management
Yes
Kanban
Collaboration Tools
Yes
Dependency Tracking
No
KPI Monitoring
No
Milestone Tracking
No
Multi-Board
Yes
Prioritization
No
Project Planning
Yes
Roadmapping
No
Supports Scrum
Yes
Task Management
Yes
Time Tracking
No
Knowledge Management
Artificial Intelligence (AI)
Yes
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
No
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
No
Onboarding
Course Management
No
Document Management
No
E-Verify / I-9 Forms
No
Electronic Forms
No
Electronic Signature
No
Employee Handbook
No
Employee Portal
No
File Management
Yes
Job Description Management
No
Orientation Management
No
Self Service Portal
No
Task Management
Yes
Tax Forms
No
Training Management
Yes
Project Management
Agile Methodologies
Yes
Budget Management
No
Client Portal
No
Collaboration Tools
Yes
Cost-to-Completion Tracking
No
Customizable Templates
Yes
Gantt Charts
Yes
Idea Management
No
Kanban Board
Yes
Milestone Tracking
No
Portfolio Management
Yes
Resource Management
No
Time & Expense Tracking
No
Traditional Methodologies
Yes
Project Planning
Agile Methodologies
Yes
Budget Management
No
Collaboration Tools
Yes
Due Date Tracking
Yes
Gantt Charts
Yes
Kanban Board
Yes
Prioritization
No
Progress Tracking
Yes
Resource Management
No
Task Management
Yes
Template Management
Yes
Traditional Methodologies
Yes
Project Tracking
Collaboration Tools
Yes
Cost-to-Completion Tracking
No
Gantt Charts
Yes
Kanban Board
Yes
Milestone Tracking
No
Percent-Complete Tracking
Yes
Prioritization
No
Status Tracking
Yes
Time & Expense Tracking
No
Scrum
Backlog Management
Yes
Collaboration Board
Yes
Daily Reports
No
Iteration Management
No
KPI Monitoring
No
Milestone Tracking
No
Prioritization
Yes
Progress Tracking
Yes
Release Planning
No
Roadmapping
No
Sprint Planning
No
Task Management
Yes
Task Management
Collaboration
Yes
Create Subtasks
No
Gamification
No
Gantt Charts
Yes
Mobile Access
Yes
Percent-Complete Tracking
Yes
Progress Tracking
Yes
Recurring Tasks
No
Reporting/Analytics
Yes
Spreadsheet View
Yes
Task Board View
Yes
Task Planning
No
Task Scheduling
Yes
Task Tracking
Yes
Time Tracking
No
To-Do List View
Yes
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
Yes
Decision Tree
Yes
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
Yes
Self Service Portal
No