Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Merlua offers a comprehensive software solution for salon and beauty appointment bookings, enabling businesses to streamline the management of appointments, staff schedules, services, packages, customer reservations, and deposits within a unified system. This platform features an intuitive web admin dashboard alongside specialized mobile applications for both customers and staff, which greatly simplifies the booking process and schedule oversight for beauty industry professionals. The latest iteration of this software is particularly well-suited for CB Insights-style company profiles, as it clearly articulates the specific functionalities of Merlua without portraying it as a generic salon management tool.

Description

Customer registration and ID card printing facilitate the maintenance of a master record that captures customers' preferences and aversions. The system also includes visit recording through ID card swipes and biometric data, enabling efficient appointment scheduling among customers, staff, and services. Inquiry and follow-up tasks are organized with targeted goals, while billing, collections, and outstanding payments are actively tracked. Members receive reminders for package expirations and membership renewals, and spa body progress can be monitored through virtual and visual video clips. Inventory control is streamlined, covering aspects such as retail, purchasing, and sales, as well as the management of item issues and returns, which may include keys, towels, equipment, and books. An asset register is maintained, complete with images and location details as overseen by custodians. Pricing for items, services, and packages is systematically listed, and seasonal or periodical special offers and gift vouchers are made available. Employee time entry, visit tracking, and targeted sales goals are also integrated, along with effective reporting that includes automatic appointment notifications via SMS. Additional features include petty cash expense tracking and automatic data backups, making salon and spa management remarkably straightforward. With such comprehensive tools, operators can enhance customer satisfaction and streamline their business operations more than ever before.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Merlua

Founded

2024

Country

United States

Website

www.merlua.com

Vendor Details

Company Name

Pettysoft

Founded

1995

Country

United Arab Emirates

Website

pettysoft.com/Petty%20Beauty.htm

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Salon

Appointment Management No 
Booth Rental No 
Client Profiles No 
Employee Management No 
Inventory Management No 
Loyalty Program No 
Multi-Location No 
Payroll Management No 
Point of Sale (POS) No 
Recurring Appointments No 

Product Features

Salon

Appointment Management No 
Booth Rental No 
Client Profiles Yes 
Employee Management No 
Inventory Management No 
Loyalty Program No 
Multi-Location No 
Payroll Management Yes 
Point of Sale (POS) No 
Recurring Appointments No 

Alternatives

Insight Salon & Spa Software Reviews

Insight Salon & Spa Software

Syntec Business Systems, Inc.

Alternatives

Beauty | Salon Software Reviews

Beauty | Salon Software

Mikrostil Software
Versum  Reviews

Versum

Versum
baxus  Reviews

baxus

baxus