Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Online booking platforms are increasingly dominating the travel industry, drawing customers away from traditional travel agencies. This trend is largely fueled by the surge in internet users who prefer the convenience of self-service online booking options. To remain competitive against these platforms, travel agencies must leverage the quality of their customer service as their main differentiator. For smaller and medium-sized travel agencies, enhancing operational efficiency is a crucial challenge they must address. Striking the right balance between cost reduction and maintaining high service standards is vital. In today's ever-evolving landscape, travel agencies must adeptly manage their business size in response to economic fluctuations. With over two decades of experience in travel technology and innovative solutions, Merkur’s Travel Office 9.0 has been specifically crafted to support the needs of small and medium-sized travel agencies, empowering them to thrive in a competitive market. This specialized software not only streamlines operations but also enhances the customer experience, ensuring agencies can maintain their edge despite the rise of online competitors.
Description
Tramada Systems is a leader in the automation of the travel booking process, resulting in better business performance for all travel agencies. Our solutions have been proven to dramatically increase productivity, efficiency, and accuracy for consultants. We manage all financial transactions, client information, and document production for agencies. We use that information to produce targeted reports and a fully integrated business intelligence system that gives control back to decision-makers. tramada works from anywhere and any time, thanks to its cloud-based nature. We are PCI DSS (Payment Card Industry Data Security Standards), compliant environment with access control via IP lockdown, 2 Factor Authentication (2FA) and access control via IP lockdown. Integration with best-of breed third-party products allows you to have the most comprehensive travel solution. Consultant intervention is kept to a minimum.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$50 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Merkur Systems
Country
Germany
Website
www.merkursoft.de
Vendor Details
Company Name
Tramada Systems
Founded
2001
Country
Australia
Website
www.tramada.com
Product Features
Travel Agency
Central Reservation System
No
Customer Database
Yes
Flight Booking
Yes
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Marketing Management
No
Payment Processing
Yes
Promotions Management
Yes
Quote Management
No
Rental Car Reservations
Yes
Single / Group Reservations
No
Product Features
Travel Agency
Central Reservation System
No
Customer Database
Yes
Flight Booking
No
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Marketing Management
Yes
Payment Processing
No
Promotions Management
No
Quote Management
Yes
Rental Car Reservations
No
Single / Group Reservations
No