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Description
NMI Merchant Relationship Management (formerly IRIS CRM) is a platform purpose built for the payments industry, that helps banks, ISOs, ISVs and payment providers streamline and scale their merchant operations. From lead acquisition and underwriting to onboarding, support, and compliance, Merchant Relationship Management brings every part of the merchant lifecycle into one intelligent, automated ecosystem.
At its core are three integrated tools:
Merchant Central – A portfolio management hub that automates onboarding, residuals, and reporting.
ScanX – A risk assessment engine for KYC, KYB, and AML compliance.
MonitorX – Continuous monitoring that provides real-time oversight of merchant risk.
Together, they replace manual processes and fragmented systems with a unified, compliant workflow that helps teams work faster and smarter.
Unlike other CRMs, Merchant Relationship Management is built specifically for payments, with deep industry functionality and modular deployment options that integrate seamlessly into existing systems—or operate independently. It supports high-volume portfolios, reduces “not in good order” applications, and helps institutions maintain full control over branding with customizable, white-label interfaces.
Merchant Central takes the headache out of residuals management, saving you time, reducing errors and giving you full visibility into your portfolio. NMI’s automated residuals management helps ISOs , banks and payment providers streamline payouts, improve their agent reporting experience, and turn residuals into a reliable source of growth.
With MRM, organizations gain visibility across their merchant ecosystem, reduce operational burden, and improve retention by delivering faster, more transparent service to every merchant.
Description
Qredible advanced compliance management automation systems and merchant monitoring solutions for regulated business reduce operating costs and grows your business while reducing enterprise risk. Our unique AI-powered, blockchain-enforced SaaS compliance platform efficiently connects your entire supply chain. Via Qredible's Q-Trust repository of licenses, critical federal and state compliance documents, COAs and more, we provide trustworthy and transparent product and brand information and a compliance repository for all involved: Financial Institutions, Regulators, Merchant Processors, Testing Labs, Marketing and Legal, Compliance, Manufacturers, Distributors, Wholesalers, and Retailers.
The Qredible philosophy combines digital commerce with compliance and industry best practices. We enable regulated companies across the supply chain to protect and maintain their brand credibility using compliance-guided technology.
Qredible’s compliance management automation platform brings transparency to the Supply Chain throughout production, sourcing, manufacturing and distribution. We establish an electronic marketplace enabling members to list their products and services, generate leads for new business from other Qredible platform members, and meet the various regulatory demands of Banks and other financial institutions.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Adobe Acrobat Sign
Yes
Hyperise
Yes
LiveChat
Yes
Magento
No
Microsoft Outlook
Yes
NMI Merchant Central
Yes
Refold
Yes
Shopify
No
Wix
No
WooCommerce
No
Integrations
Adobe Acrobat Sign
No
Hyperise
No
LiveChat
No
Magento
Yes
Microsoft Outlook
No
NMI Merchant Central
No
Refold
No
Shopify
Yes
Wix
Yes
WooCommerce
Yes
Pricing Details
$1,499 per month
Free Trial
No
Free Version
No
Pricing Details
$149 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
NMI
Country
United States
Website
www.nmi.com/products/merchant-relationship-management/
Vendor Details
Company Name
Qredible
Founded
2019
Country
United States
Website
qredible.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Cannabis
Administrative / HR Management
No
Business Management
No
CRM
Yes
Compliance Tracking
Yes
Cultivation Management
No
Delivery Management
Yes
Dispensary Management
Yes
Distribution
Yes
ERP
No
For Hemp & CBD
Yes
Inventory Management / Control
No
Lab Testing
Yes
Manufacturing
Yes
Payment Processing
Yes
Point of Sale (POS)
No
Reporting / Analytics
Yes
Retail Management
No
Sales Tracking
Yes
Seed to Sale
Yes
Supplier Management
Yes
Supply Chain Management
Yes
Toll Processing
No
Traceability
No
eCommerce / Online Ordering
Yes
