Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Mercana is an innovative customer intelligence platform fueled by artificial intelligence, tailored specifically for direct-to-consumer e-commerce brands to effectively analyze, enhance, and leverage their existing customer data to foster growth. It seamlessly integrates with a company's customer database, enriching each profile with more than 100 distinct data points, which encompass aspects like social media activity, professional history, demographics, interests, and behavioral cues, thus creating a comprehensive and actionable portrait of every customer. The platform excels in pinpointing high-value individuals, including influencers, executives, athletes, and corporate buyers across over 15 distinct categories, utilizing AI to identify patterns and reveal VIP customers that would typically go unnoticed. Once these key individuals are identified, Mercana equips businesses with a suite of built-in tools for proactive engagement, including automated outreach capabilities through email, Instagram, and LinkedIn, alongside a pipeline management system to monitor and nurture relationships. In addition, its AI-driven search functionality empowers teams to easily query their customer base, facilitating informed decision-making and tailored marketing efforts. This holistic approach not only enhances customer understanding but also drives meaningful interactions that can significantly boost sales.
Description
Zeotap is a Customer Intelligence Platform, (CIP). It helps companies better understand their customers to predict their behavior and make more meaningful investments. Our platform allows brands to leverage a core of first-party data to win new clients and grow their customer base. Our modules are independent but integrate and include customer data unification, identity resolution (including in data clean rooms), enrichment, modeling, and activation to more than 100 partners in the marketing ecosystem.
Gartner has named us a "Cool Vendor" in 2020 and AdExchanger the "Best Data-Enabling Technology” in 2019. Our platform meets the highest standards for enterprise data privacy and security, including ISO 27001 and CSA STAR. We serve top brands, publishers, and agencies in more than a dozen countries in Europe and North America. Zeotap is also a founding member of ID+, an initiative for universal marketing ID.
API Access
Has API
No
API Access
Has API
No
Integrations
Instagram
Yes
LinkedIn
Yes
Facebook
No
HubSpot CRM
Yes
Insider One
No
Klaviyo
Yes
S4M
No
Shopify
Yes
X (Twitter)
No
Integrations
Instagram
Yes
LinkedIn
Yes
Facebook
Yes
HubSpot CRM
No
Insider One
Yes
Klaviyo
No
S4M
Yes
Shopify
No
X (Twitter)
Yes
Pricing Details
$79 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mercana
Country
United States
Website
www.mercana.so/
Vendor Details
Company Name
Zeotap
Founded
2014
Country
US, Canada, Germany, UK, France, Italy, Spain, India, Mexico, Brazil, Colobmai
Website
zeotap.com
Product Features
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Yes
Campaign Management
No
Customer Profiles
Yes
Customer Segmentation
Yes
Data Integration
Yes
Data Matching
Yes
GDPR Compliance
Yes
Personalization
No
Predictive Modeling
No
Data Management
Customer Data
Yes
Data Analysis
No
Data Capture
Yes
Data Integration
Yes
Data Migration
No
Data Quality Control
Yes
Data Security
Yes
Information Governance
No
Master Data Management
No
Match & Merge
Yes
Identity Management
Access Certification
No
Compliance Management
Yes
Multifactor Authentication
Yes
Password Management
No
Privileged Account Management
Yes
Self-Service Access Request
No
Single Sign On
No
User Activity Monitoring
No
User Provisioning
Yes