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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance the support experience for your website visitors with live chat, a transformative tool that many businesses recognize as essential; however, managing it internally can prove challenging. The high costs associated with effective management have deterred numerous companies from implementing this technology. Fortunately, Melu offers a solution that can change the game. By integrating our services into your online operations, you can boost conversion rates and sales while delivering exceptional customer care. Our live chat operators are expertly trained to interact with your clients as if they were part of your own team. Throughout the onboarding phase, we ensure that our operators grasp your business's unique identity, values, and brand ethos, allowing them to represent your organization authentically. Setting up managed live chat with Melu is straightforward, risk-free to trial, and budget-friendly. With a diverse clientele spanning various sectors—including law, accountancy, fashion, PR, hospitality, dentistry, property, and education—Melu is well-equipped to cater to your specific needs and enhance your customer engagement strategy. Partner with us to transform your visitor interactions into meaningful connections.

Description

Delegating live chat client management and technical support allows businesses to focus on their primary tasks and operations. By leveraging our expertise and support, you can elevate your customer service to new heights. Our customized and affordable packages are designed based on the number of agents you may need for your services, whether charged hourly, per visit, or monthly. Outsourcing your live chat needs to us can result in cost savings of approximately 45-50%. Moreover, utilizing our outsourced live chat support services can significantly increase visitor traffic, thereby boosting your potential customer base. We oversee the entire live chat experience, from installing the chat software to managing updates and maintenance, as well as selecting and training dedicated and skilled personnel. This comprehensive approach ultimately enhances both the quality of customer service and the overall customer experience, ensuring that your clients receive the support they deserve. By choosing us, you can not only improve efficiency but also build stronger relationships with your customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CSS
CakePHP
Drupal
HTML
Joomla!
MySQL
PHP
Salesforce
Sugar Connect
WordPress
jQuery

Integrations

CSS
CakePHP
Drupal
HTML
Joomla!
MySQL
PHP
Salesforce
Sugar Connect
WordPress
jQuery

Pricing Details

$161 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Melu

Country

United Kingdom

Website

meluchat.com

Vendor Details

Company Name

Technosys IT Management

Country

India

Website

www.technosysmanagement.com/live_chat.php

Product Features

Product Features

Alternatives

Alternatives