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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

MegaDialer, a cloud-based call centre software, is designed to assist businesses with predictive or preview dialing. Users can view campaign information, track agents, and perform real-time analysis through the interactive interface. MegaDialer features include instant call reports, on demand recording, call supervision, call layout after complete, caller ID and call monitoring, automated re-calls as well as automated emailing, incoming calls management, real-time activity panels and call list for agents. MegaDialer can also be integrated with CRM and SMS systems, allowing employees to manage leads. Pricing is determined by usage. Technical support is available via email or phone.

Description

Since 2017, Vozelia has been integrated into Sewan, a leading voice over IP telecommunications operator for businesses and a trailblazer in the IP telephony field in Spain, boasting over a decade of expertise. Sewan Communications belongs to Sewan Groupe, a highly regarded and innovative company in France. With a focus on redefining the "turnkey" model, Sewan provides a white label solution that meets the evolving needs of modern customers and businesses, as well as the future management requirements of telecommunications operators and distributors. This is facilitated through our comprehensive All-In-One platform, Sophia, which allows for easy, automated management of setup, auto-provisioning, and billing via a single interface. Experience a range of professional, intuitive, scalable, and automated telecommunications solutions tailored to your needs. Enjoy the flexibility of IP Telephony on your smartphone or tablet, with options to utilize an IP telephone or connect an ATA transformer to your existing analog phone. The future of telecommunications is here, designed to enhance user experience and streamline communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Calendar Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Pipedrive Yes 
Plecto Yes 
Twilio Yes 
Zoho CRM Yes 

Integrations

Google Calendar No 
HubSpot CRM No 
HubSpot Customer Platform No 
Pipedrive No 
Plecto No 
Twilio No 
Zoho CRM No 

Pricing Details

Choose a Tailored Rate
The higher amount you recharge, the better prices you will have on your call costs
250€/per top up
500€/per top up
1000€/per top up
Free Trial Yes 
Free Version No 

Pricing Details

$8 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Megacall

Founded

2008

Country

Spain

Website

megacall.es/en/megadialer-call-center-software/

Vendor Details

Company Name

Vozelia

Country

Spain

Website

www.vozelia.com

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance No 
FTC Compliance No 
Lead Capture Yes 
Lead Management Yes 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

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