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features
design
support

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Description

MedServe offers a cloud-based software solution for managing medication inventory that significantly improves the tracking of narcotics and controlled substances through an easy-to-use interface, minimizing the time needed for training while boosting overall productivity. This software provides essential features like digital inventory reports, DEA-compliant logs, real-time tracking, adaptable reporting options, and seamless integration with widely used electronic health record (EHR) systems, ensuring that facilities can effectively oversee controlled substances across various storage sites with full visibility and adherence to regulations from any location. The platform enhances the security of narcotics through sophisticated access controls such as RFID badges and PIN codes that grant role-specific access, along with immediate email notifications for any discrepancies that help identify medication count mistakes or potential drug diversion in real-time. Furthermore, it maintains tamper-proof digital records that automatically refresh the logs for controlled substances and narcotics, ensuring complete accountability at all times. MedServe’s software also facilitates smooth integration with various systems, including Epic, HST Pathways, Surgical Information Systems, and adheres to HL7 standards, which ultimately leads to more efficient workflows and better resource management across healthcare facilities. This comprehensive approach not only safeguards medications but also empowers healthcare providers with the tools necessary for effective inventory oversight.

Description

NarcCount serves as a software solution for reconciling controlled substances in Canadian pharmacies, effectively replacing traditional paper count logs with a systematic periodic counting method. It calculates the expected stock of each drug based on documented purchases, dispensations, and destructions, while any discrepancies are highlighted and linked to the underlying transactions for thorough investigation. The finalization of counts involves a verification process requiring two individuals to sign off, with an observer present, and all alterations are meticulously documented in an append-only audit log that employs hash chaining, enabling the generation of a comprehensive reconciliation report for review or inspection purposes. Additionally, the system retains records of losses, thefts, destruction, and historical data for each drug within the same inventory framework. Tailored specifically to meet Canadian regulations, it accommodates Ontario's mandate for a six-month reconciliation cycle and emphasizes that a perpetual inventory does not replace the necessity for a physical count. While it facilitates the reconciliation process, it is important to note that it does not supplant the professional judgment of pharmacists or their regulatory responsibilities, ensuring that the integrity of the reconciliation process is upheld.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

EpicCare EMR Yes 
HL7 FHIR Yes 
HST Pathways Yes 
SIS COM Yes 

Integrations

EpicCare EMR No 
HL7 FHIR No 
HST Pathways No 
SIS COM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$69 CA/month per location
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

MedServe

Founded

2017

Country

United States

Website

medserverx.com

Vendor Details

Company Name

NarcCount

Country

Mississauga, Ontario, Canada

Website

narccount.ca

Product Features

Medical Inventory

Barcode Scanning No 
Expiration Date Management No 
Purchasing No 
Reorder Management No 
Supply Management No 
Usage Tracking No 
Vendor Management No 

Product Features

Pharmacy

Automatic Refills No 
Barcode Generation No 
Claims Management No 
Compounding No 
E-Prescribing No 
Electronic Signature No 
Forms Management No 
Insurance Processing No 
Inventory Management No 
Multi-Store Management No 
Online Refills No 
Pill Database No 
Pill Imaging No 
Point of Sale (POS) No 
Prescription Processing No 
Rx Image Scanning No 
Signature Capture No 

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