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Description
Meadow's entire suite of connected tools allows for smarter cannabis dispensary marketing, sales, inventory management, compliance, among other things. Meadow is a complete solution that connects all the software used in modern dispensaries. Our complete solution streamlines omnichannel sales. It includes POS, online ordering and express pick-up. We also offer loyalty and rewards, SMS & MMS marketing, loyalty, and rewards to help you keep in touch with customers and grow your business. All Meadow systems integrate compliant workflows and safeguards that are essential to operating in compliance California's state and local regulations. Review your business health with smarter inventory management, reporting and analytics tools.
Description
Identify which support tickets need urgent attention, streamline your service teams, and prioritize customer satisfaction. Y Meadows efficiently compiles data from various platforms, removing the necessity for service representatives to switch between different systems. Allow Y Meadows to handle straightforward tickets, giving you the freedom to concentrate on the more intricate ones. Train machine learning algorithms to not only interpret messages but to grasp their contextual meaning by employing your specific terminology through customized "Labeling." Y Meadows AI seamlessly integrates with both your internal systems and any existing ticketing platforms. Utilize artificial intelligence to define the precise workflow for specific ticket types, employing branching logic to execute either simple or complex tasks across multiple systems. Additionally, monitor automation processes with human oversight, especially for tickets that demand complete accuracy, ensuring a higher standard of service. This approach not only enhances efficiency but also builds stronger relationships with customers by addressing their needs effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Jane
Yes
Microsoft 365
No
Onfleet
Yes
QuickBooks Accountants
Yes
Salesforce
No
Surfside
Yes
Zendesk
No
Integrations
Jane
No
Microsoft 365
Yes
Onfleet
No
QuickBooks Accountants
No
Salesforce
Yes
Surfside
No
Zendesk
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$995 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
Yes
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Meadow
Founded
2014
Country
United States
Website
getmeadow.com
Vendor Details
Company Name
Y Meadows
Founded
2020
Country
United States
Website
ymeadows.com
Product Features
Cannabis
Administrative / HR Management
No
Business Management
Yes
CRM
Yes
Compliance Tracking
Yes
Cultivation Management
No
Delivery Management
Yes
Dispensary Management
Yes
Distribution
No
ERP
Yes
For Hemp & CBD
No
Inventory Management / Control
Yes
Lab Testing
No
Manufacturing
No
Payment Processing
No
Point of Sale (POS)
Yes
Reporting / Analytics
Yes
Retail Management
Yes
Sales Tracking
Yes
Seed to Sale
No
Supplier Management
No
Supply Chain Management
No
Toll Processing
No
Traceability
No
eCommerce / Online Ordering
No
Compliance
Archiving & Retention
No
Artificial Intelligence (AI)
No
Audit Management
No
Compliance Tracking
No
Controls Testing
No
Environmental Compliance
No
FDA Compliance
No
HIPAA Compliance
No
ISO Compliance
No
Incident Management
No
OSHA Compliance
No
Risk Management
No
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
No
Workflow / Process Automation
No
Delivery Management
Customer Portal
No
Dispatch Management
No
Driver ETA
No
Driver Management
No
For Courier Services
No
For Freight
No
For Restaurants
No
Order Tracking
No
Routing
No
Scheduling
No
Signature Capture
No
Surveys & Feedback
No
Inventory Management
Alerts/Notifications
No
Barcoding / RFID
No
Forecasting
No
Inventory Optimization
No
Kitting
No
Manufacturing Inventory Management
No
Mobile Access
No
Multi-Channel Management
No
Product Identification
No
Reorder Management
No
Reporting/Analytics
No
Retail Inventory Management
No
Supplier Management
No
Warehouse Management
No
Mobile Marketing
Channel Attribution
No
Contextual Targeting
No
Coupons
No
Email Marketing
No
Engagement Monitoring
No
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
No
Text Messaging
No
Text-to-Win
No
Point of Sale
Barcode Scanning
Yes
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
Yes
Discount Management
Yes
Electronic Signature
No
Gift Card Management
No
Loyalty Program
Yes
Multi-Location
Yes
Restaurant POS
No
Retail POS
Yes
Returns Management
No
eCommerce Integration
Yes
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
