Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Manage substantial amounts of infractions, conflicts, and additional issues online through Matterhorn, a platform designed for online dispute resolution. This solution is particularly well-suited for judicial systems and public organizations. Matterhorn allows users to connect with court services directly from their personal devices and from any location. Additionally, the platform accommodates a variety of case types, including civil matters, traffic violations, civil infractions, and family court compliance issues, among others. By utilizing Matterhorn, users can expect to resolve their cases within just 14 days, significantly faster than the typical 50-day timeframe. This efficiency not only benefits the users but also streamlines the overall court process, making it more accessible and user-friendly.
Description
Vast Edge offers a cloud-based Online Dispute Resolution (ODR) software that facilitates the efficient handling of a variety of conflicts, such as those arising in consumer settings, e-commerce, family issues, workplace disputes, and landlord-tenant disagreements. This innovative platform employs a hybrid model that merges traditional human mediation with cutting-edge AI automation, fostering both adaptability and affordability. Participants can connect through remote communication channels, including chat and video calls, with either human mediators or AI-driven systems. The software ensures that courts maintain oversight, enabling judicial monitoring and intervention in the dispute resolution process when necessary. Sensitive dispute information is securely shared, with access strictly limited to the relevant parties and authorized experts, thereby prioritizing confidentiality. Vast Edge's ODR software also features round-the-clock real-time customer support for mediation, negotiation, and evaluation services. Furthermore, it allows users to file claims at no charge and offers customized expert guidance tailored to meet their unique requirements, ensuring a comprehensive support system for all involved. In addition, the platform’s user-friendly interface makes it easy for individuals to navigate through the dispute resolution process effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
Google Cloud Platform
No
Microsoft 365
No
Microsoft Azure
No
Oracle Cloud Infrastructure
No
SAP Cloud Platform
No
SAP S/4HANA
No
SAS Analytics Pro
No
Workday HCM
No
Integrations
Amazon Web Services (AWS)
Yes
Google Cloud Platform
Yes
Microsoft 365
Yes
Microsoft Azure
Yes
Oracle Cloud Infrastructure
Yes
SAP Cloud Platform
Yes
SAP S/4HANA
Yes
SAS Analytics Pro
Yes
Workday HCM
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Court Innovations
Founded
2014
Country
United States
Website
getmatterhorn.com
Vendor Details
Company Name
Vast Edge
Founded
2004
Country
United States
Website
vastedge.com/online-dispute-resolution-software
Product Features
Court Management
Administrative Hearings
No
Appeal Boards
No
Calendar Management
No
Case History
No
Collections Management
No
Court Cost Records
No
Defendant Records
No
Docket Management
No
Document Imaging
No
Fines Management
No
Jury Management
No
Subpoena Tracking
No
Warrant Tracking
Yes