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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Manage substantial amounts of infractions, conflicts, and additional issues online through Matterhorn, a platform designed for online dispute resolution. This solution is particularly well-suited for judicial systems and public organizations. Matterhorn allows users to connect with court services directly from their personal devices and from any location. Additionally, the platform accommodates a variety of case types, including civil matters, traffic violations, civil infractions, and family court compliance issues, among others. By utilizing Matterhorn, users can expect to resolve their cases within just 14 days, significantly faster than the typical 50-day timeframe. This efficiency not only benefits the users but also streamlines the overall court process, making it more accessible and user-friendly.

Description

Vast Edge offers a cloud-based Online Dispute Resolution (ODR) software that facilitates the efficient handling of a variety of conflicts, such as those arising in consumer settings, e-commerce, family issues, workplace disputes, and landlord-tenant disagreements. This innovative platform employs a hybrid model that merges traditional human mediation with cutting-edge AI automation, fostering both adaptability and affordability. Participants can connect through remote communication channels, including chat and video calls, with either human mediators or AI-driven systems. The software ensures that courts maintain oversight, enabling judicial monitoring and intervention in the dispute resolution process when necessary. Sensitive dispute information is securely shared, with access strictly limited to the relevant parties and authorized experts, thereby prioritizing confidentiality. Vast Edge's ODR software also features round-the-clock real-time customer support for mediation, negotiation, and evaluation services. Furthermore, it allows users to file claims at no charge and offers customized expert guidance tailored to meet their unique requirements, ensuring a comprehensive support system for all involved. In addition, the platform’s user-friendly interface makes it easy for individuals to navigate through the dispute resolution process effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Google Cloud Platform No 
Microsoft 365 No 
Microsoft Azure No 
Oracle Cloud Infrastructure No 
SAP Cloud Platform No 
SAP S/4HANA No 
SAS Analytics Pro No 
Workday HCM No 

Integrations

Amazon Web Services (AWS) Yes 
Google Cloud Platform Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
Oracle Cloud Infrastructure Yes 
SAP Cloud Platform Yes 
SAP S/4HANA Yes 
SAS Analytics Pro Yes 
Workday HCM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Court Innovations

Founded

2014

Country

United States

Website

getmatterhorn.com

Vendor Details

Company Name

Vast Edge

Founded

2004

Country

United States

Website

vastedge.com/online-dispute-resolution-software

Product Features

Court Management

Administrative Hearings No 
Appeal Boards No 
Calendar Management No 
Case History No 
Collections Management No 
Court Cost Records No 
Defendant Records No 
Docket Management No 
Document Imaging No 
Fines Management No 
Jury Management No 
Subpoena Tracking No 
Warrant Tracking Yes 

Product Features

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