Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Marvelution is an Assendelft-based software development company. We develop software that optimizes software development processes. We focus on adding add-ons to Atlassian products.
Our flagship product, Jenkins Integration for Jira, provides the best-in class integration between Jira & Jenkins. It streamlines work by automating repetitive Jenkins builds tasks and allows Jira users such as developers, release managers and QA engineers, to quickly get the insights they need from build data.
Description
Smart Assignments and Rotations for Jira is an add-on from the Atlassian Marketplace that streamlines the ticket assignment process in Jira and Jira Service Management by leveraging customizable rules tailored to specific team needs. This tool empowers organizations to set up assignment guidelines based on a variety of criteria, including time zones, team availability, shifts, skill sets, functional areas, and user-defined conditions, thereby facilitating the automatic routing of tickets to the most suitable team member without any need for manual handling. Designed specifically for high-demand service and support settings, it alleviates the burden of constant ticket management and oversight, thus minimizing operational challenges by ensuring a smooth and consistent distribution of tasks. Additionally, it enhances workload balancing by assigning jobs according to logical criteria instead of subjective judgments, fostering a fair environment and mitigating problems like ticket cherry-picking or disproportionate workloads among teams. Ultimately, this tool not only increases efficiency but also contributes to a more equitable and organized work atmosphere.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Jira
Yes
Amazon Web Services (AWS)
No
Atlassian Clover
No
Jenkins
Yes
Jira Service Management
No
Microsoft 365
No
monday AI work platform
No
Integrations
Jira
Yes
Amazon Web Services (AWS)
Yes
Atlassian Clover
Yes
Jenkins
No
Jira Service Management
Yes
Microsoft 365
Yes
monday AI work platform
Yes
Pricing Details
$10 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Marvelution
Founded
2015
Country
The Netherlands
Website
marvelution.com
Vendor Details
Company Name
Trundl
Founded
2014
Country
United States
Website
trundl.com/products/smart-assignments-and-rotations-for-jira/
Product Features
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
No
Web Services
No
Product Features
Issue Tracking
Assignment Management
No
Dashboard
No
Escalation Management
No
Issue Auditing
No
Issue Scheduling
No
Knowledge Base
No
Project Management
No
Recurring Issues
No
Scheduling
No
Task Management
No