Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Mango Voice empowers you to customize your phone system and call management effortlessly! Our unique Digital Switchboard features a user-friendly drag-and-drop interface. With Mango Voice, you can easily dictate how each extension responds to incoming calls. The Digital Switchboard allows you to select actions from a menu and place them into your dial plan by dragging them in. You can rearrange these actions in the dial plan as you wish, simply by dragging them around. Once you're satisfied with your setup, just hit save, and the adjustments will be implemented right away. Mango Voice is compatible with most Cisco and Yealink phone models, but phones outside of these brands are not supported. Yealink phones stand out as the best option available in the market today. For more information on phone compatibility, please reach out to a sales representative. Additionally, exploring the features of Mango Voice could greatly enhance your communication efficiency.

Description

Switchboard facilitates direct connections between students and alumni, enabling your organization to achieve impactful results efficiently. Alumni can actively engage on Switchboard to share job opportunities, network, and offer guidance to their peers. For students, Switchboard serves as a vital platform to cultivate relationships with alumni prior to graduation, enhancing their career prospects. Your organization also benefits by utilizing Switchboard to connect with both current and prospective donors effectively. By fostering connections among alumni and between alumni and students, Switchboard enhances engagement with their respective educational institutions. We monitor all interactions, producing detailed reports that allow you to assess your return on investment effectively. The user-friendly interface of Switchboard simplifies the process for users, allowing them to connect and share insights, job openings, internships, and more effortlessly. Every day, students and alumni discover new opportunities through Switchboard. By leveraging this platform, you can assist them in forging meaningful and sustainable connections within their professional networks. Ultimately, Switchboard is designed to empower users, ensuring they maximize their potential in the evolving job market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CareStack Yes 
Curve Hero Yes 
ResEasy Yes 
Sessions No 
mimoLive No 

Integrations

CareStack No 
Curve Hero No 
ResEasy No 
Sessions Yes 
mimoLive Yes 

Pricing Details

$28.95 per user per month
Billed annually
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Mango

Founded

2013

Country

United States

Website

mangovoice.com

Vendor Details

Company Name

Hearken

Founded

2015

Country

United States

Website

switchboardhq.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition No 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Call Tracking

CRM No 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Alumni Management

Event Management No 
Fundraising Management No 
Jobs Board Yes 
Mailing List Management No 
Member Accounts Yes 
Member Communities Yes 
Member Directory No 
Member Portal Yes 
Membership Management No 
Website Management No 

Alternatives

Alternatives

AlmaShines Reviews

AlmaShines

AlmaShines Technologies