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Description
Mango Voice empowers you to customize your phone system and call management effortlessly! Our unique Digital Switchboard features a user-friendly drag-and-drop interface. With Mango Voice, you can easily dictate how each extension responds to incoming calls. The Digital Switchboard allows you to select actions from a menu and place them into your dial plan by dragging them in. You can rearrange these actions in the dial plan as you wish, simply by dragging them around. Once you're satisfied with your setup, just hit save, and the adjustments will be implemented right away. Mango Voice is compatible with most Cisco and Yealink phone models, but phones outside of these brands are not supported. Yealink phones stand out as the best option available in the market today. For more information on phone compatibility, please reach out to a sales representative. Additionally, exploring the features of Mango Voice could greatly enhance your communication efficiency.
Description
We reveal which keywords, channels, and campaigns made your customers pick up their phones - so that you can improve your marketing. ResponseTap assigns each website session a unique number that connects the call to a customer’s website journey and campaign history. This allows you to understand which keywords and campaigns drove phone sales.
Smart Match is the fastest and most efficient way to link call revenues to marketing activity. It is easy to identify which marketing source is driving the highest number of phone sales when you activate it in ResponseTap. It takes only a CSV upload to be able to easily close the gap in your reporting puzzle.
With lifetime access to your call data, you can easily compare performance. Although some Call Intelligence providers limit access to 12 months only, we believe that reporting year-on-year comparisons should be a given.
API Access
Has API
API Access
Has API
Pricing Details
$28.95 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mango
Founded
2013
Country
United States
Website
mangovoice.com
Vendor Details
Company Name
ResponseTap
Country
United Kingdom
Website
www.responsetap.com
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking