Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Mango Voice empowers you to customize your phone system and call management effortlessly! Our unique Digital Switchboard features a user-friendly drag-and-drop interface. With Mango Voice, you can easily dictate how each extension responds to incoming calls. The Digital Switchboard allows you to select actions from a menu and place them into your dial plan by dragging them in. You can rearrange these actions in the dial plan as you wish, simply by dragging them around. Once you're satisfied with your setup, just hit save, and the adjustments will be implemented right away. Mango Voice is compatible with most Cisco and Yealink phone models, but phones outside of these brands are not supported. Yealink phones stand out as the best option available in the market today. For more information on phone compatibility, please reach out to a sales representative. Additionally, exploring the features of Mango Voice could greatly enhance your communication efficiency.

Description

MangoGem created the MangoGem APS Optimizer to optimize planning and scheduling. This tool was designed to go beyond current APS systems and make it accessible and easy for organizations of all sizes. It employs a unique combination mathematical optimization methods, heuristics, and other advanced information technology like artificial intelligence. MangoGem's APS Optimizer can help you improve performance, increase efficiency, and reduce costs. Scheduling optimization that goes beyond the state-of-the art APS systems. A powerful Advanced Planning and Scheduling System that includes a flexible scheduling optimizer.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CareStack Yes 
Curve Hero Yes 
Microsoft Dynamics 365 No 
ResEasy Yes 
SAP ERP No 
SQL Server No 

Integrations

CareStack No 
Curve Hero No 
Microsoft Dynamics 365 Yes 
ResEasy No 
SAP ERP Yes 
SQL Server Yes 

Pricing Details

$28.95 per user per month
Billed annually
Free Trial No 
Free Version No 

Pricing Details

€1000 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Mango

Founded

2013

Country

United States

Website

mangovoice.com

Vendor Details

Company Name

MangoGem S.A.

Founded

2002

Country

Belgium

Website

www.mangogem.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition No 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Call Tracking

CRM No 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

APS

Automated Scheduling Yes 
Capacity Planning Yes 
Change Management Yes 
Constraint Management Yes 
Demand Planning Yes 
KPIs Yes 
MRP Yes 
Order Management No 
Production Scheduling Yes 
Quality Management No 
What-if Analysis Yes 

Construction Scheduling

Bid Management No 
Change Orders No 
Gantt Charts Yes 
Job Scheduling Yes 
Project Scheduling Yes 
Rescheduling Yes 
Staff Calendar No 
Task Management Yes 

Production Scheduling

"What If" Scenarios Yes 
Automated Scheduling Yes 
Bottleneck Optimization Yes 
Capacity Planning Yes 
Constraint Scheduling Yes 
Job Scheduling Yes 
Material Planning Yes 
Priority-Based Scheduling Yes 
Quality Control No 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling No 
Automated Scheduling Yes 
Calendar Management No 
Class Scheduling No 
Employee Scheduling Yes 
Facility Scheduling No 
Group Scheduling No 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling No 
Payment Processing No 
Real-time Scheduling Yes 
Reservations No 
Resource Scheduling Yes 
Room Booking Management No 

Alternatives

Alternatives

CyberPlan Reviews

CyberPlan

Cybertec - Zucchetti
Eyelit APS Reviews

Eyelit APS

Eyelit Technologies
Tactic Reviews

Tactic

Waterloo Manufacturing Software