Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Mango Voice empowers you to customize your phone system and call management effortlessly! Our unique Digital Switchboard features a user-friendly drag-and-drop interface. With Mango Voice, you can easily dictate how each extension responds to incoming calls. The Digital Switchboard allows you to select actions from a menu and place them into your dial plan by dragging them in. You can rearrange these actions in the dial plan as you wish, simply by dragging them around. Once you're satisfied with your setup, just hit save, and the adjustments will be implemented right away. Mango Voice is compatible with most Cisco and Yealink phone models, but phones outside of these brands are not supported. Yealink phones stand out as the best option available in the market today. For more information on phone compatibility, please reach out to a sales representative. Additionally, exploring the features of Mango Voice could greatly enhance your communication efficiency.
Description
Mango, developed by Radix IoT, serves as a versatile IIoT and SCADA platform that seamlessly integrates with devices from any manufacturer using over 40 different protocols, thereby consolidating operational data into a single, real-time perspective. It efficiently gathers data points to centralize monitoring, control, and analytics for various assets, including equipment, facilities, and extensive global portfolios. Critical infrastructure across data centers, telecommunications, smart commercial real estate, and energy companies on six continents relies on Mango to provide a unified, real-time data foundation essential for enabling AI-driven analytics, enhancing operational efficiency, facilitating predictive maintenance, and streamlining workflow automation. Additionally, Mango integrates with Radix IoT's errProof, which acts as the pioneering execution governance layer connecting systems of record with field teams. When a Mango alarm is activated, it triggers a job plan within errProof, guiding technicians through a structured workflow, allowing them to document data at each phase, while an automatic audit trail is created to ensure resolution can be verified before finalization, effectively completing the feedback loop from detection to action. This innovative approach not only enhances operational reliability but also significantly improves accountability in maintenance processes.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
$28.95 per user per month
Billed annually
Free Trial
No
Free Version
No
Pricing Details
Per-unit subscription
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Mango
Founded
2013
Country
United States
Website
mangovoice.com
Vendor Details
Company Name
Radix IoT
Founded
2017
Country
United States
Website
radixiot.com
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
No
Mobile Access
Yes
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Call Center
Blended Call Center
No
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Call Tracking
CRM
No
Call Log
No
Call Recording
Yes
Call Routing
Yes
Caller Identification
Yes
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
Yes
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Product Features
Industrial IoT
Condition Monitoring
No
Data Visualization
No
Factory Data Analytics
No
Machine Learning
No
Machine Workflow Creation
No
Predictive Maintenance
No
Production Line / Factory Insights
No
Real-Time Monitoring
No
Reporting / Analytics
No
Smart Alerts / Notifications
No
SCADA
Alarm Management
No
Archiving & Retention
No
Dashboard Designer
No
Data Aggregation
No
Data Visualization
No
HMI Integration
No
Hardware Integration
No
Real-time Monitoring
No