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Description

Integrating your Quality, Health, Safety, and Environmental Management systems into a Cloud-based platform and a Mobile App can greatly enhance organizational efficiency. Clients utilizing Mango for their QHSE compliance come from a diverse range of industries and are situated in various regions, including the United Kingdom, Australia, New Zealand, and South Africa. The assurance of our ISO 9001 and ISO 27001 certifications underscores our commitment to quality management and the protection of your information. By leveraging Mango, your consulting firm can unlock new recurring revenue streams while providing substantial value to your clients, setting you apart from the competition. The Cloud-based nature of Mango indicates that it represents the future of compliance management in the industry. With Mango in your arsenal, you can offer your clients a more streamlined and cost-effective approach to fulfilling their compliance requirements, all while simplifying their processes. As a widely recognized Compliance Management solution created by Mango Limited, it continues to evolve to meet the needs of various organizations.

Description

Mango Voice empowers you to customize your phone system and call management effortlessly! Our unique Digital Switchboard features a user-friendly drag-and-drop interface. With Mango Voice, you can easily dictate how each extension responds to incoming calls. The Digital Switchboard allows you to select actions from a menu and place them into your dial plan by dragging them in. You can rearrange these actions in the dial plan as you wish, simply by dragging them around. Once you're satisfied with your setup, just hit save, and the adjustments will be implemented right away. Mango Voice is compatible with most Cisco and Yealink phone models, but phones outside of these brands are not supported. Yealink phones stand out as the best option available in the market today. For more information on phone compatibility, please reach out to a sales representative. Additionally, exploring the features of Mango Voice could greatly enhance your communication efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CareStack No 
Curve Hero No 
ResEasy No 

Integrations

CareStack Yes 
Curve Hero Yes 
ResEasy Yes 

Pricing Details

$250 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$28.95 per user per month
Billed annually
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Mango

Founded

2006

Country

New Zealand

Website

www.mangolive.com

Vendor Details

Company Name

Mango

Founded

2013

Country

United States

Website

mangovoice.com

Product Features

Compliance

Archiving & Retention Yes 
Artificial Intelligence (AI) No 
Audit Management Yes 
Compliance Tracking No 
Controls Testing No 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance Yes 
Incident Management No 
OSHA Compliance Yes 
Risk Management No 
Sarbanes-Oxley Compliance No 
Surveys & Feedback No 
Version Control No 
Workflow / Process Automation No 

EHS Management

Audit Management Yes 
Corrective / Preventive Actions Yes 
Environmental Management Yes 
Environmental Risk Assessment Yes 
Forms Management Yes 
Incident Management Yes 
Industrial Safety Management Yes 
Injury Reporting Yes 
Inspection Management Yes 
MSDS Yes 
OSHA Recordkeeping Yes 
Occupational Health Management Yes 
Safety Risk Assessment Yes 
Training Management Yes 
Waste Management No 

Environmental

Air Management No 
Auditing Yes 
Compliance Management Yes 
Document Management Yes 
Emissions Inventory No 
Hazardous Materials Control No 
Sustainability Management No 
Training Management Yes 
Waste Management No 
Water Management No 

Quality Management

Audit Management Yes 
Complaint Management Yes 
Compliance Management Yes 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking Yes 
Document Control Yes 
Equipment Management Yes 
ISO Standards Management Yes 
Maintenance Management No 
Risk Management Yes 
Supplier Quality Control Yes 
Training Management Yes 

Risk Management

Alerts/Notifications No 
Auditing Yes 
Business Process Control Yes 
Compliance Management Yes 
Corrective Actions (CAPA) Yes 
Dashboard Yes 
Exceptions Management No 
IT Risk Management No 
Internal Controls Management No 
Legal Risk Management No 
Mobile Access No 
Operational Risk Management No 
Predictive Analytics No 
Reputation Risk Management No 
Response Management Yes 
Risk Assessment Yes 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition No 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Call Tracking

CRM No 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Alternatives

Alternatives