Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Manage-IT™ is an advanced web-based Program Management solution designed to offer a cohesive system for every stage of a project from the owner's perspective. Leveraging a patented automated platform, our Virtual Administrator streamlines manual processes, enhancing efficiency while reducing the risk of expensive mistakes. This innovation empowers you to complete projects on schedule and within budget while adhering to the highest quality benchmarks. Part of our comprehensive software suite, which includes Construct-IT™, Track-IT™, and Assure-IT™, Manage-IT™ provides three distinct yet interrelated solutions. These applications can function autonomously or collaboratively, enabling your team to monitor the entire project in real-time, thereby improving control over costs, timelines, and documentation. Moreover, ATSER's offerings are highly adaptable and can be rapidly deployed, ensuring that you meet your project goals without compromising on quality. As a result, your organization can achieve superior project management outcomes with greater ease and efficiency.
Description
The System Asset Management System™ serves as a Configuration Management Database (CMDB) specifically designed for mid-market businesses. It includes Process Workflow modules that cover various areas such as Configuration Management, Change Management, Incident Management, Financial Management, Problem Management, Service Level Management, Release Management, Service Catalog, Document Management, Application Dependency Mapping, Availability Management, Project & Time Management, Controls, and Business Alignment. For convenience, we refer to our product as Samantha™. Samantha™ is strategically developed to fulfill the 1) business requirements, 2) financial constraints, and 3) resource availability of mid-market organizations. By choosing Samantha™, you can save costs—there’s no need to overhaul your Help Desk unless you wish to do so. Samantha™ is designed to enhance your current Service/Help Desk solution, such as Footprints, HEAT, TrackIT, Remedy, or ServiceNow, while also preserving your investments in Event Management tools like SolarWinds, What's Up Gold, Nagios, Microsoft Service Center, and Big Brother. This dual compatibility ensures that your organization can maximize existing resources while improving overall service management efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$795 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ATSER
Founded
1994
Country
United States
Website
www.atser.com
Vendor Details
Company Name
Net Watch Solutions
Founded
2002
Country
United States
Website
netwatchsolutions.com/samantha.html
Product Features
Construction Management
Accounting Integration
No
Budget Tracking/Job Costing
Yes
CRM
Yes
Change Orders
Yes
Commercial
Yes
Contract Management
Yes
Contractors
Yes
Equipment Tracking
Yes
Estimating
No
Incident Reporting
No
Mobile Access
Yes
Offline Access
Yes
RFI & Submittals
No
Residential
No
Subcontractor Management
Yes
Timesheets
Yes
Product Features
CMDB
Change Management
No
Configuration Management
No
Data Visualization
No
Device Auto Discovery
No
IT Asset Management
No
Impact Management
No
License Management
No
Performance Management
No
Relationship Mapping
No
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
Yes
Contract/License Management
Yes
Cost Tracking
No
Depreciation Management
No
IT Service Management
No
Inventory Management
Yes
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
Yes