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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Manage-IT™ is an advanced web-based Program Management solution designed to offer a cohesive system for every stage of a project from the owner's perspective. Leveraging a patented automated platform, our Virtual Administrator streamlines manual processes, enhancing efficiency while reducing the risk of expensive mistakes. This innovation empowers you to complete projects on schedule and within budget while adhering to the highest quality benchmarks. Part of our comprehensive software suite, which includes Construct-IT™, Track-IT™, and Assure-IT™, Manage-IT™ provides three distinct yet interrelated solutions. These applications can function autonomously or collaboratively, enabling your team to monitor the entire project in real-time, thereby improving control over costs, timelines, and documentation. Moreover, ATSER's offerings are highly adaptable and can be rapidly deployed, ensuring that you meet your project goals without compromising on quality. As a result, your organization can achieve superior project management outcomes with greater ease and efficiency.

Description

The System Asset Management System™ serves as a Configuration Management Database (CMDB) specifically designed for mid-market businesses. It includes Process Workflow modules that cover various areas such as Configuration Management, Change Management, Incident Management, Financial Management, Problem Management, Service Level Management, Release Management, Service Catalog, Document Management, Application Dependency Mapping, Availability Management, Project & Time Management, Controls, and Business Alignment. For convenience, we refer to our product as Samantha™. Samantha™ is strategically developed to fulfill the 1) business requirements, 2) financial constraints, and 3) resource availability of mid-market organizations. By choosing Samantha™, you can save costs—there’s no need to overhaul your Help Desk unless you wish to do so. Samantha™ is designed to enhance your current Service/Help Desk solution, such as Footprints, HEAT, TrackIT, Remedy, or ServiceNow, while also preserving your investments in Event Management tools like SolarWinds, What's Up Gold, Nagios, Microsoft Service Center, and Big Brother. This dual compatibility ensures that your organization can maximize existing resources while improving overall service management efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$795 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ATSER

Founded

1994

Country

United States

Website

www.atser.com

Vendor Details

Company Name

Net Watch Solutions

Founded

2002

Country

United States

Website

netwatchsolutions.com/samantha.html

Product Features

Construction Management

Accounting Integration No 
Budget Tracking/Job Costing Yes 
CRM Yes 
Change Orders Yes 
Commercial Yes 
Contract Management Yes 
Contractors Yes 
Equipment Tracking Yes 
Estimating No 
Incident Reporting No 
Mobile Access Yes 
Offline Access Yes 
RFI & Submittals No 
Residential No 
Subcontractor Management Yes 
Timesheets Yes 

Product Features

CMDB

Change Management No 
Configuration Management No 
Data Visualization No 
Device Auto Discovery No 
IT Asset Management No 
Impact Management No 
License Management No 
Performance Management No 
Relationship Mapping No 

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

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