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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Mail Genesis offers an email service tailored for optimized deliverability and the capacity to handle high volumes, providing a seamless solution for every client. With MailGenesis, you can streamline your campaign efforts, eliminating the hassles of traditional mail-merges or relying on larger companies that lack a personal touch. Our singular focus is on ensuring that your emails land in your customers' inboxes. The platform boasts a highly scalable technological framework capable of adjusting to your needs. Administrators can easily create multiple individual user accounts to enhance team collaboration. Automated daily campaigns can be dispatched effortlessly, and you have the flexibility to target specific groups with tailored campaigns. Each company is assigned unique IP addresses, granting you complete oversight and control over your email distribution. Moreover, MailGenesis seamlessly integrates with your internal systems, ensuring a smooth workflow. The robust infrastructure guarantees that you can send a limitless number of emails daily without any interruptions or downtime. By choosing MailGenesis, you are opting for a partner committed to boosting your email marketing success.

Description

Pointel Configuration Management Solution is a thin-client application that gives you complete control over your Genesys environment. CMS immediately highlights any changes made to your Genesys configuration environment. It also includes a Genesys audit, import/export and snapshot/restore capabilities, as well as alerting capabilities. Pointel CMS automatically captures all changes in your contact center and presents the information graphically to help you quickly and easily understand any changes to your Genesys Configuration Management Environment. It is important to understand what changes have been made in your Genesys environment, and by whom. CMS audit reports include detailed information such as the name of the user that made the change, the date/time of the change, and both the current value and the previous value. It can also restore individual parameter/KVP levels changes or the entire application back at a given time.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Genesys Cloud CX No 
Pointel DCCM No 
Solitics Yes 

Integrations

Genesys Cloud CX Yes 
Pointel DCCM Yes 
Solitics No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Mailgenesis

Founded

2012

Country

Belize

Website

www.mailgenesis.com

Vendor Details

Company Name

Pointel

Founded

1999

Country

United States

Website

www.pointel.com/solutions/cms/

Product Features

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys No 
Drip Campaigns No 
Dynamic Content No 
Event Triggered Email No 
Image Library No 
Landing Pages/Web Forms No 
Mailing List Management No 
Mobile Optimized Emails No 
Reporting/Analytics No 
Subscriber Management No 
Template Management No 
WYSIWYG Email Editor No 

Product Features

Change Management

Approval Workflow No 
Audit Trail No 
Automated Notifications No 
Change Calendar No 
Change Planning No 
Compliance Management No 
Prioritization No 
Release Management No 
Task Management No 
Tracking & Reporting No 
Training Management No 

CMDB

Change Management No 
Configuration Management No 
Data Visualization Yes 
Device Auto Discovery No 
IT Asset Management No 
Impact Management No 
License Management No 
Performance Management No 
Relationship Mapping No 

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