Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Eliminate tedious tasks in mere seconds by seamlessly transferring data across your tabs. Effortlessly fill out sheets, messages, forms, and more without the hassle of copying and pasting between different tabs. Users of Magical typically reclaim 7 hours each week! Enhance your productivity in familiar environments like Salesforce, Zendesk, Gmail, LinkedIn, Yelp, or virtually any online platform. Magical operates without the need for integrations, APIs, or complicated workflow setups. Simply install it and begin streamlining your workflow right away. With just one click, transfer data from your open tabs directly to Google Sheets! Say goodbye to the frustration of switching between tabs or correcting copy-paste mistakes. Avoid repetitive typing altogether. Effortlessly bring up commonly used text and automatically fill in your recipient’s personal information. Instantly populate form fields and create new records across any platform, including your internal sales, customer service, or applicant tracking systems, without delay. By embracing this tool, you can focus on more important tasks and maximize your efficiency.
Description
Miuros transforms your data into practical insights using AI-driven analytics, quality assurance, and automation tailored for expanding customer service teams across the globe. With a treasure trove of customer service data at your disposal, we are here to help you extract its full potential. The Miuros Intelligence Suite enables you to quickly address complex inquiries, enhance customer experiences, and boost operational efficiency. Our adaptable dashboards empower managers to make informed, fair decisions independently based on data. Additionally, our quality assurance solution focuses on providing agents with opportunities for growth and improvement. For more established customer service teams, we offer an AI-powered assistant that leverages machine learning to handle repetitive tasks, allowing your team to focus on higher-level issues. Furthermore, our customer service data suite seamlessly integrates with platforms like Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, ensuring you have comprehensive oversight of your customer service processes. We will handle the setup of your customer service data suite, eliminating the need for your IT department's involvement, so you can focus on what truly matters—enhancing service quality and customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Intercom
Yes
Zendesk
Yes
Airbnb
Yes
ChatGPT
Yes
Dixa
No
Facebook
Yes
Freshdesk
No
GitHub
Yes
Glassdoor
Yes
Gmail
Yes
Integrations
Intercom
Yes
Zendesk
Yes
Airbnb
No
ChatGPT
No
Dixa
Yes
Facebook
No
Freshdesk
Yes
GitHub
No
Glassdoor
No
Gmail
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
€20 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Magical
Country
United States
Website
www.getmagical.com
Vendor Details
Company Name
Miuros
Founded
2016
Country
France
Website
miuros.com
Product Features
Productivity
Collaboration
No
Database Creation
No
Document Creation
No
File Sharing
No
Notes Management
No
Office Suite
No
Presentation Tools
No
Project Management
No
Task Management
No
Team Chat
No
Robotic Process Automation (RPA)
Analytics
No
Attended Automation
No
Code-free Development
No
Image Recognition
No
Optical Character Recognition
No
Process Builder
No
Third Party Application Integration
No
Unattended Automation
No
Product Features
Data Analysis
Data Discovery
No
Data Visualization
Yes
High Volume Processing
No
Predictive Analytics
Yes
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
Yes