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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Eliminate tedious tasks in mere seconds by seamlessly transferring data across your tabs. Effortlessly fill out sheets, messages, forms, and more without the hassle of copying and pasting between different tabs. Users of Magical typically reclaim 7 hours each week! Enhance your productivity in familiar environments like Salesforce, Zendesk, Gmail, LinkedIn, Yelp, or virtually any online platform. Magical operates without the need for integrations, APIs, or complicated workflow setups. Simply install it and begin streamlining your workflow right away. With just one click, transfer data from your open tabs directly to Google Sheets! Say goodbye to the frustration of switching between tabs or correcting copy-paste mistakes. Avoid repetitive typing altogether. Effortlessly bring up commonly used text and automatically fill in your recipient’s personal information. Instantly populate form fields and create new records across any platform, including your internal sales, customer service, or applicant tracking systems, without delay. By embracing this tool, you can focus on more important tasks and maximize your efficiency.

Description

Miuros transforms your data into practical insights using AI-driven analytics, quality assurance, and automation tailored for expanding customer service teams across the globe. With a treasure trove of customer service data at your disposal, we are here to help you extract its full potential. The Miuros Intelligence Suite enables you to quickly address complex inquiries, enhance customer experiences, and boost operational efficiency. Our adaptable dashboards empower managers to make informed, fair decisions independently based on data. Additionally, our quality assurance solution focuses on providing agents with opportunities for growth and improvement. For more established customer service teams, we offer an AI-powered assistant that leverages machine learning to handle repetitive tasks, allowing your team to focus on higher-level issues. Furthermore, our customer service data suite seamlessly integrates with platforms like Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, ensuring you have comprehensive oversight of your customer service processes. We will handle the setup of your customer service data suite, eliminating the need for your IT department's involvement, so you can focus on what truly matters—enhancing service quality and customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Intercom Yes 
Zendesk Yes 
Airbnb Yes 
ChatGPT Yes 
Dixa No 
Facebook Yes 
Freshdesk No 
GitHub Yes 
Glassdoor Yes 
Gmail Yes 
Google Chrome Yes 
Google Sheets Yes 
HubSpot Customer Platform Yes 
Instagram Yes 
LinkedIn Yes 
Microsoft Outlook Yes 
Salesforce Yes 
Salesforce Agentforce Service No 
Workday Extend Yes 
Yelp Yes 

Integrations

Intercom Yes 
Zendesk Yes 
Airbnb No 
ChatGPT No 
Dixa Yes 
Facebook No 
Freshdesk Yes 
GitHub No 
Glassdoor No 
Gmail No 
Google Chrome No 
Google Sheets No 
HubSpot Customer Platform No 
Instagram No 
LinkedIn No 
Microsoft Outlook No 
Salesforce No 
Salesforce Agentforce Service Yes 
Workday Extend No 
Yelp No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

€20 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Magical

Country

United States

Website

www.getmagical.com

Vendor Details

Company Name

Miuros

Founded

2016

Country

France

Website

miuros.com

Product Features

Productivity

Collaboration No 
Database Creation No 
Document Creation No 
File Sharing No 
Notes Management No 
Office Suite No 
Presentation Tools No 
Project Management No 
Task Management No 
Team Chat No 

Robotic Process Automation (RPA)

Analytics No 
Attended Automation No 
Code-free Development No 
Image Recognition No 
Optical Character Recognition No 
Process Builder No 
Third Party Application Integration No 
Unattended Automation No 

Product Features

Data Analysis

Data Discovery No 
Data Visualization Yes 
High Volume Processing No 
Predictive Analytics Yes 
Regression Analysis No 
Sentiment Analysis No 
Statistical Modeling No 
Text Analytics Yes 

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