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Description
MSP360 Managed Backup. Simple. Reliable.
MSP360 Managed Backup is an easy-to-use backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.
Description
MSPStuff Switchboard serves as a hosted AI workspace and MCP gateway designed specifically for managed service providers. It facilitates read-only access to various systems including PSA, RMM, Microsoft 365, security, backup, and billing, enabling teams to pose inquiries in straightforward English. Users are empowered to generate traceable reports, dashboards, charts, and scheduled checks, while also utilizing read-only AI agents with the ability to review source tool calls. Administrators manage access based on individual users and platforms, ensuring that credentials are securely maintained server-side. The functionality of Switchboard can be accessed through its web application or via compatible MCP clients such as ChatGPT, Claude, Microsoft Copilot, and Cursor. This versatility allows managed service providers to enhance their operational efficiency and streamline communication across different systems.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
ConnectWise PSA
Yes
Asio by ConnectWise
No
Autotask PSA
Yes
Axcient x360Recover
No
ChatGPT
No
Cisco Meraki
No
Claude
No
Claude Code
No
Claude Desktop
No
ConnectWise Automate
No
Integrations
ConnectWise PSA
Yes
Asio by ConnectWise
Yes
Autotask PSA
No
Axcient x360Recover
Yes
ChatGPT
Yes
Cisco Meraki
Yes
Claude
Yes
Claude Code
Yes
Claude Desktop
Yes
ConnectWise Automate
Yes
Pricing Details
Please contact MSP360 for pricing details.
Free Trial
Yes
Free Version
No
Pricing Details
$387/month
Hosted starts at $387/month for 3 licensed users and supports 3–5 users, up to 5 connected platforms, 50 questions per team per day, 3 concurrent sessions, 5 scheduled report runs per week, and six-hour refreshes. Dedicated starts at $1,386/month for 3 users, includes all platforms and usage, and provides a reserved server and database; Dedicated is required from 6 users. Additional Microsoft 365 and Google Workspace client tenants are $10/month. Monthly and annual billing are available, with no onboarding fee. Accepted beta MSPs receive 50% off seats and client tenants for their first paid year; dedicated infrastructure is excluded from that discount.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
MSP360
Founded
2011
Country
United States
Website
hubs.ly/Q012lF3f0
Vendor Details
Company Name
AutomatedMSP, LLC
Founded
2025
Country
United States
Website
www.mspstuff.io
Product Features
Backup
Backup Log
Yes
Backup Scheduling
Yes
Cloud Backup
Yes
Compression
Yes
Continuous Backup
Yes
Encryption
Yes
Incremental Backup
Yes
Local Server Options
Yes
Remote Server Options
No
Secure Data Storage
Yes
Web Access / Restoration
Yes
MSP
Backup Management
Yes
Billing & Invoicing
Yes
CRM
No
Dashboard
Yes
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
Yes
Remote Systems Monitoring
Yes
Scheduling
Yes
Server Backup
Backup Scheduling
Yes
Bare-Metal Restore
Yes
Compression
Yes
Continuous Backup
Yes
Differential Backup
Yes
Disaster Recovery
Yes
Encryption
Yes
Incremental Backup
Yes
VM Backup
Yes
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
