Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Revamp your facilities management operations with MRI Evolution, previously known as Concept Evolution. Achieve comprehensive oversight of your properties, enhance your team's productivity, and boost profit margins through a unified source of truth. Facilities management professionals frequently contend with outdated, cumbersome systems, error-riddled spreadsheets, and the chaos of numerous email threads. Relying on disparate standalone systems often leads to conflicting data. The significance of a dependable and flexible Integrated Workplace Management System (IWMS) cannot be overstated; it provides complete visibility into every aspect of your facilities management operations and identifies issues at any level of the process. Yet, visibility extends beyond merely having access to all FM and property-related data; it involves presenting that information in an organized and comprehensible manner, empowering you to make better-informed decisions. With MRI Evolution, you acquire a platform that guarantees your team receives accurate information promptly, thereby fostering efficiency and effectiveness in your operations. In this way, you can streamline workflows and ensure that your facilities run smoothly.
Description
Servicetrac empowers service contractors across the cleaning, security, and facilities management industries to fulfill their commitments to clients effectively. By managing everything from tasks and incidents to tours and patrols, as well as assessing the quality of services rendered, Servicetrac enhances performance, minimizes costs and risks, and boosts customer satisfaction. With its centralized platform, users gain improved oversight of field operations and team activities, complemented by service-level insights that inform strategic decisions and help meet Service Level Agreements (SLAs). Additionally, Servicetrac captures data in real-time, providing alerts for critical updates, which enables proactive, data-informed decision-making to mitigate risks and ensure high-quality customer service. Furthermore, the system promotes SLA compliance and effective service delivery by allowing mobile audits and inspections at client locations, while aggregating essential data to a central hub for streamlined management. This comprehensive approach not only enhances operational efficiency but also empowers contractors to build stronger relationships with their customers.
API Access
Has API
No
API Access
Has API
No
Integrations
Allegro Lending Suite
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
MRI Software
Founded
1971
Country
United States
Website
www.mrisoftware.com/uk/products/evolution/
Vendor Details
Company Name
TEAM Software
Founded
1989
Country
United States
Website
teamsoftware.com/software/servicetrac/
Product Features
Building Maintenance
Asset Tracking
No
Commercial Properties
No
Customer Database
No
Dispatch Management
No
Inventory Management
No
Job Costing
No
Job Management
No
Maintenance Scheduling
No
Residential Properties
No
Routing
No
Scheduling
No
Work Order Management
No
Facility Management
Asset Management
Yes
Commercial Properties
Yes
Equipment Management
Yes
Facility Scheduling
Yes
Incident Management
No
Inspection Management
No
Inventory Control
Yes
Maintenance Tracking
Yes
Preventive Maintenance
Yes
Residential Properties
Yes
Room Scheduling
Yes
Schools
Yes
Space Planning
Yes
Vendor Management
Yes
Visitor Management
Yes
Work Order Management
Yes
IWMS
Asset Management
No
Lease Management
No
Maintenance Management
No
Project Management
No
Room Scheduling
No
Space Planning
No
Sustainability Management
No
Product Features
Facility Management
Asset Management
No
Commercial Properties
No
Equipment Management
No
Facility Scheduling
No
Incident Management
No
Inspection Management
No
Inventory Control
No
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
No
Visitor Management
No
Work Order Management
No