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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Evaluating app performance through distributed testing is essential for understanding the effects of cutting-edge technologies such as 5G, edge computing, and content delivery networks (CDNs), which are vital for enhancing user satisfaction. Our platform is specifically designed to offer a distributed digital measurement framework for both wireless and wireline networks, including cloud services and CDNs. Inadequately performing applications can result in significant declines in user engagement and revenue, highlighting the importance of pre-launch testing and ongoing, experience-centric monitoring. Our solution enables automated functional testing and user experience evaluations that are non-intrusive, facilitating the release of flawless applications and an improved experience within the app. As enterprises transition to cloud-based Software as a Service (SaaS) applications and embrace remote work, they face new challenges in maintaining smooth connectivity and optimal app performance for their workforce. Moreover, our platform allows for synthetic monitoring of app performance across various locations without requiring any SDK integration or modifications to existing code, ensuring comprehensive oversight of user experience across diverse environments.

Description

TrueDEM, developed by panagenda, serves as a specialized Digital Experience Monitoring (DEM) tool tailored for Microsoft 365 ecosystems. This solution empowers IT departments with comprehensive insights into the actual user experiences across various Microsoft applications such as Teams, Outlook, SharePoint, and OneDrive, by linking network performance, device health metrics (including CPU, memory, and disk usage), Wi-Fi quality, and the operational status of Microsoft 365 services into a unified and actionable dashboard. By identifying issues like poor call quality in Teams, delays in application loading, and subpar network conditions before they escalate into help desk requests, TrueDEM allows IT teams to address problems using concrete root-cause analysis rather than relying on speculation. Moreover, it facilitates both agent-based endpoint monitoring and collects data from synthetic and real-user telemetry, enabling it to track trends and anomalies week over week, while also providing detailed reports on adoption rates, engagement levels, and experience benchmarks across various sites, departments, or the entire organization. Ultimately, TrueDEM enhances the overall digital experience by ensuring that IT teams are equipped with the necessary tools to monitor and optimize user interactions within the Microsoft 365 framework.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Appium Yes 
Espresso Yes 
Microsoft OneDrive No 
Microsoft Outlook No 
Microsoft SharePoint No 
Microsoft Teams No 
TestNG Yes 

Integrations

Appium No 
Espresso No 
Microsoft OneDrive Yes 
Microsoft Outlook Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
TestNG No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

MOZARK

Country

Singapore

Website

mozark.ai/

Vendor Details

Company Name

panagenda GmbH

Founded

2007

Country

Germany

Website

www.panagenda.com

Product Features

Functional Testing

Automated Testing No 
Interface Testing No 
Regression Testing Yes 
Reporting / Analytics No 
Sanity Testing No 
Smoke Testing No 
System Testing No 
Unit Testing No 

Performance Testing

API Testing No 
Benchmarking Yes 
Cross Browser Testing No 
Debugging No 
Historical Reporting No 
Load Testing No 
Mobile Testing Yes 
Parallel Testing Yes 
Regression Testing Yes 
UI Testing Yes 
Web Testing Yes 

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