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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Designed as a cloud-native microfinance management platform, it stands out by enabling SACCOs and lending institutions to eliminate paper use and enhance operational efficiency through the digital management of customer information and transactions. With this platform, you can access your data and assist your customers whenever it suits you, eliminating the need for a physical office presence. We bring banking services directly to you, allowing customers to make deposits or withdrawals through any of our affiliated banks. Additionally, you can easily conduct automatic reconciliations for bank accounts, while your customers enjoy seamless access to their accounts via our online and mobile banking services. The platform simplifies the tracking of expenses, payables, receivables, and inventory management. You can upload bulk schedules for the software to handle your accounting needs efficiently. By offering improved control and visibility over your branches, customers can be serviced at any location they prefer. Furthermore, we allow you to customize user permissions, such that a teller may only have access to transaction-related functions, ensuring security and efficiency within your operations. This tailored approach empowers you to manage your microfinance operations with greater flexibility and precision.

Description

For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Hangouts
Stackpile
TeamViewer
Zoom

Integrations

Google Hangouts
Stackpile
TeamViewer
Zoom

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$10000 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ensibuuko Technologies

Founded

2014

Country

Uganda

Website

ensibuuko.com/products/microfinance-and-saccos

Vendor Details

Company Name

Castle Creative Services

Founded

1981

Country

United States

Website

www.castlecreative.com/tellergraph.htm

Product Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Product Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

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