Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Since its inception in 1990, MITC has been delivering market-oriented solutions that are supported by exceptional implementation, integration, project management, customization, and ongoing support services. Their cost-effective workforce management software is designed to tackle the unique challenges organizations face, thereby streamlining processes and enhancing operational efficiency. A wide array of managers and employees rely on MITC to simplify administrative tasks, manage payroll expenses, minimize overtime, mitigate compliance risks, and improve customer service. Regardless of whether your workforce consists of 10 or 10,000 team members, MITC offers adaptable and scalable solutions tailored to meet your requirements. Today’s agencies encounter numerous challenges, including increased turnover rates, escalating payroll expenses, constrained funding, unfunded mandates, evolving regulations, and the expansion of Home and Community-Based Services (HCBS) alongside managed care. Specifically developed for providers catering to individuals with intellectual and developmental disabilities (I/DD) as well as those in the behavioral health sector, Agency Workforce Management addresses all pertinent needs of these agencies while ensuring compliance and efficiency. By leveraging MITC's comprehensive solutions, agencies can effectively navigate the complexities of modern workforce management.
Description
Peopleware provides an all-in-one workforce management solution that helps businesses forecast demand, schedule staff, and manage attendance with precision and ease. Powered by machine learning, its forecasting tool enables organizations to predict workload fluctuations accurately and prepare accordingly. The scheduling module creates balanced rosters that meet both business needs and employee satisfaction. Peopleware also excels in intraday management, allowing real-time adjustments to schedules based on unforeseen events. Automated time-off requests and transparent policies foster a culture of fairness and trust. The platform integrates time and attendance data directly with payroll systems to streamline administration. Peopleware supports employee education with scalable e-learning programs to help staff grow professionally. Backed by robust security and deep integrations, it helps companies confidently innovate while protecting their data.
API Access
Has API
No
API Access
Has API
No
Integrations
Five9
No
MiContact Center Business
No
UJET
No
Vonage Contact Center
No
Zendesk
No
Integrations
Five9
Yes
MiContact Center Business
Yes
UJET
Yes
Vonage Contact Center
Yes
Zendesk
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
MITC
Website
mitcsoftware.com
Vendor Details
Company Name
Peopleware
Founded
1995
Country
Germany
Website
www.peopleware.com
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
Yes
Employee Lifecycle Management
No
Labor Projection
Yes
Performance Appraisal
No
Recruiting Management
No
Scheduling
Yes
Skills Tracking
No
Time & Attendance
Yes
Variable Workforce
No
Product Features
Employee Scheduling
Appointment Management
No
Automated Scheduling
No
Calendar Management
No
Employee Database
No
Group Scheduling
No
Messaging
No
Mobile Access
No
Payroll Management
No
Reporting/Analytics
No
Resource Management
No
Schedule Distribution
No
Scheduling
No
Shift Scheduling
No
Shift Swapping
No
Time Clock
No
Time Tracking
No
Vacation / Leave Tracking
No
Leave Management
Approval Process Control
No
Calendar Management
No
Employee Scheduling
No
FMLA Tracking
No
Leave & Absence Reporting
No
Leave Policy Management
No
Self Service Portal
No
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No