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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Since its inception in 1990, MITC has been delivering market-oriented solutions that are supported by exceptional implementation, integration, project management, customization, and ongoing support services. Their cost-effective workforce management software is designed to tackle the unique challenges organizations face, thereby streamlining processes and enhancing operational efficiency. A wide array of managers and employees rely on MITC to simplify administrative tasks, manage payroll expenses, minimize overtime, mitigate compliance risks, and improve customer service. Regardless of whether your workforce consists of 10 or 10,000 team members, MITC offers adaptable and scalable solutions tailored to meet your requirements. Today’s agencies encounter numerous challenges, including increased turnover rates, escalating payroll expenses, constrained funding, unfunded mandates, evolving regulations, and the expansion of Home and Community-Based Services (HCBS) alongside managed care. Specifically developed for providers catering to individuals with intellectual and developmental disabilities (I/DD) as well as those in the behavioral health sector, Agency Workforce Management addresses all pertinent needs of these agencies while ensuring compliance and efficiency. By leveraging MITC's comprehensive solutions, agencies can effectively navigate the complexities of modern workforce management.

Description

Peopleware provides an all-in-one workforce management solution that helps businesses forecast demand, schedule staff, and manage attendance with precision and ease. Powered by machine learning, its forecasting tool enables organizations to predict workload fluctuations accurately and prepare accordingly. The scheduling module creates balanced rosters that meet both business needs and employee satisfaction. Peopleware also excels in intraday management, allowing real-time adjustments to schedules based on unforeseen events. Automated time-off requests and transparent policies foster a culture of fairness and trust. The platform integrates time and attendance data directly with payroll systems to streamline administration. Peopleware supports employee education with scalable e-learning programs to help staff grow professionally. Backed by robust security and deep integrations, it helps companies confidently innovate while protecting their data.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Five9
MiContact Center Business
UJET
Vonage Contact Center
Zendesk

Integrations

Five9
MiContact Center Business
UJET
Vonage Contact Center
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MITC

Website

mitcsoftware.com

Vendor Details

Company Name

Peopleware

Founded

1995

Country

Germany

Website

www.peopleware.com

Product Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Product Features

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Leave Management

Approval Process Control
Calendar Management
Employee Scheduling
FMLA Tracking
Leave & Absence Reporting
Leave Policy Management
Self Service Portal

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Alternatives

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