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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Since its inception in 1990, MITC has been delivering market-oriented solutions that are supported by exceptional implementation, integration, project management, customization, and ongoing support services. Their cost-effective workforce management software is designed to tackle the unique challenges organizations face, thereby streamlining processes and enhancing operational efficiency. A wide array of managers and employees rely on MITC to simplify administrative tasks, manage payroll expenses, minimize overtime, mitigate compliance risks, and improve customer service. Regardless of whether your workforce consists of 10 or 10,000 team members, MITC offers adaptable and scalable solutions tailored to meet your requirements. Today’s agencies encounter numerous challenges, including increased turnover rates, escalating payroll expenses, constrained funding, unfunded mandates, evolving regulations, and the expansion of Home and Community-Based Services (HCBS) alongside managed care. Specifically developed for providers catering to individuals with intellectual and developmental disabilities (I/DD) as well as those in the behavioral health sector, Agency Workforce Management addresses all pertinent needs of these agencies while ensuring compliance and efficiency. By leveraging MITC's comprehensive solutions, agencies can effectively navigate the complexities of modern workforce management.

Description

Our user-friendly, web-based Workforce Management Software is designed with a modular approach, allowing you to select the features that best suit your business needs. With a highly reliable, networked data center, we ensure your data remains secure and minimize the risk of downtime. By choosing PenguinData, you gain a partner—our dedicated team acts as an extension of yours, offering continuous technical support and training. While PenguinData delivers proven results, we encourage you to explore testimonials from our satisfied users. We understand the unique challenges you face because we’ve navigated similar issues ourselves. Effectively managing a workforce with its diverse demands is no easy feat, but we are here to tackle those obstacles head-on, facilitating personnel management across all sectors of the mobile service industry. From the initial work order entry to the final invoicing and payroll processing, we’ve got your needs comprehensively addressed, ensuring a seamless operational flow for your business. Our commitment to your success is unwavering, and we're dedicated to enabling you to thrive in a competitive landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

MITC

Website

mitcsoftware.com

Vendor Details

Company Name

PenguinData Workforce Management

Website

www.penguindata.com

Product Features

Workforce Management

Budgeting & Forecasting No 
Contractor Management Yes 
Employee Lifecycle Management No 
Labor Projection Yes 
Performance Appraisal No 
Recruiting Management No 
Scheduling Yes 
Skills Tracking No 
Time & Attendance Yes 
Variable Workforce No 

Product Features

Utility Management Systems

Billing & Invoicing No 
Cable No 
Customer Management No 
Demand Planning No 
Electricity No 
Natural Gas No 
Plant Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 
Workforce Management Yes 

Workforce Management

Budgeting & Forecasting No 
Contractor Management Yes 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal Yes 
Recruiting Management No 
Scheduling Yes 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

Alternatives

Alternatives

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