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support

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Description

The healthcare sector is filled with a myriad of opportunities, risks, and challenges, ranging from medical device sales to integrated delivery networks and evolving care trends. For businesses aiming to thrive in this competitive market, possessing accurate data intelligence and insights is crucial. MCH offers updated and cost-effective healthcare data resources that equip you with the necessary tools for your upcoming sales initiatives, allowing for extensive and detailed searches like never before. Our comprehensive healthcare database features over 2 million contacts sourced from top industry authorities, enabling you to investigate corporate ownership, provider specialties, and a broadened array of care facilities, laboratories, and other health organizations with ease. You can meticulously filter your searches by institution type, professions, and specialties across more than 7,000 hospitals throughout the country, while also examining vital statistics such as the current number of beds, physicians, and other healthcare providers. This advanced capability in data analysis ensures that you are well-prepared to make informed decisions that can propel your business forward in the ever-evolving healthcare landscape.

Description

Surpass consumer expectations for care while fostering unprecedented growth and loyalty. Press Ganey's cutting-edge Consumer Experience technology is set to transform patient acquisition, retention, and reputation management within your healthcare organization. The recent acquisition of SPH Analytics (SPH), a frontrunner in measuring and enhancing member experience in the health insurance sector, marks a pivotal moment for Press Ganey. By integrating its premier patient experience data with SPH's comprehensive member experience insights, Press Ganey aims to create a cohesive understanding of provider and payer dynamics, ultimately leading to improved healthcare outcomes. Your dedicated Press Ganey success team will be available to support and guide you at every phase of the journey. Our ongoing commitment to investing in advanced technology and exceptional talent ensures that our clients remain leaders in the healthcare industry, equipped to meet future challenges effectively. Together, we can pave the way for a more integrated and responsive healthcare system.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage Yes 
Amazon Web Services (AWS) Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft 365 Yes 
Salesforce Yes 

Integrations

Adobe Marketo Engage No 
Amazon Web Services (AWS) No 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft 365 No 
Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

MCH Strategic Data

Founded

1928

Country

United States

Website

www.mchdata.com/data/healthcare

Vendor Details

Company Name

Press Ganey

Founded

1985

Country

United States

Website

www.pressganey.com

Product Features

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Alternatives

Alternatives