Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
MAX Digital Showroom equips your team with immediate access to inventory and pricing details, ensuring they are informed about every vehicle on your lot in real time. Instantly, you can retrieve market comparisons, original OEM package specifics (including the initial MSRPs), vehicle history reports, and price comparisons for each vehicle, no matter where your sales efforts take you. The landscape of customer expectations in automotive retail has evolved dramatically. To enhance their understanding of the consumer buying process, MAX Digital conducts over 1500 live shopping experiments monthly, alongside numerous live interviews and thorough usability and design testing. Our aim is to assist dealerships in elevating their customer experiences, enabling their teams to achieve greater success. For over ten years, MAX Digital has been dedicated to supporting automotive retailers through our comprehensive four-tier strategy. By continuously adapting to the changing market, we ensure that our clients stay ahead of the competition.
Description
Salesforce Agentforce Automotive is a purpose-built automotive CRM designed for OEMs, retailers, dealers, and captive finance organizations. It brings together driver profiles, vehicle data, and service history into one unified platform. By centralizing information, teams gain complete visibility into every customer interaction across the ownership lifecycle. AI-powered agents deliver real-time alerts, recommendations, and next-best actions directly within workflows. Sales and service teams can proactively engage drivers to resolve issues and enhance satisfaction. The platform streamlines management of leases, warranties, and claims to reduce friction and improve efficiency. Contextual data enables personalized offers, upgrades, and immersive in-vehicle experiences. Integration with Data 360, MuleSoft, Marketing Cloud, and Commerce Cloud expands data activation and engagement capabilities. Built-in automation increases productivity while reducing manual effort. Agentforce Automotive helps automotive organizations accelerate innovation and build long-term brand loyalty.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
MAX Digital
Country
United States
Website
maxdigital.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/automotive/cloud/
Product Features
Auto Dealer
Accounting
Yes
Buy-Here-Pay-Here
Yes
Collections Management
Yes
Contact Database
Yes
Customer Database
Yes
Document Management
Yes
F&I Management
No
Financing Management
Yes
Form Printing
Yes
Inventory Management
Yes
Lease Management
Yes
New Car Dealer
Yes
New Car Lot
Yes
Online Inventory
Yes
Parts Management
No
Sales Management
Yes
Service Department
No
Used Car Lot
Yes
Website Integration
Yes
Product Features
Automotive CRM
Call Logging
No
Contact Management
No
Customer Support
No
Inventory Management
No
Lease Management
No
List Management
No
Marketing Automation
No
Product Catalog
No
Quotes / Proposals
No
Service Department Management
No
Showroom Management
No
Territory Management
No