Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Innovative tools for packaging, promoting, and selling digital services are essential across mobile and various channels throughout every stage of the customer purchasing process. These solutions provide real-time charging, management, and control for both circuit-switched and IP-based services, ensuring a unified view of customer transactions. They enable rapid service design, foster on-demand customer engagement, support agile product delivery, and facilitate real-time monetization. MATRIXX Digital Commerce offers the contemporary digital tools necessary to meet customer demands effectively. Unlike other solutions, MATRIXX is uniquely designed to combine the resilience and performance of network functions with the configurability typical of IT applications. By dismantling barriers between network and IT, it positions your business for hyper-scale growth. Its click-not-code philosophy empowers business users to manage logic independently, while RESTful APIs ensure smooth integration across all organizational operations. This approach not only enhances efficiency but also drives innovation within your digital services framework.
Description
xpdCrm is an integral component of a holistic professional services automation software solution designed to empower your organization in managing sales data effectively. This all-encompassing tool is a valuable addition to the xpdOffice suite of enterprise-level on-demand solutions, offering an intuitive interface that enables businesses to oversee opportunities and facilitate deal closures. With xpdCrm, you can dedicate more time to nurturing customer relationships rather than getting bogged down in administrative tasks. The software adapts to your specific lead and customer management styles, providing real-time analytics that help you evaluate your business performance and make informed choices. Employees require tools that streamline their workloads and enhance productivity, rather than create additional challenges; simplicity is key. Moreover, xpdCrm ensures that you have quick access to customer information, and since xpdOffice operates on a web-based platform, you can retrieve data from anywhere globally, including on your mobile device through xpdWireless. Additionally, xpdOffice seamlessly integrates with other widely-used applications such as Microsoft Word, further enhancing its functionality and user experience. This level of connectivity and ease of use makes xpdCrm an invaluable asset for any organization looking to optimize its sales processes.
API Access
Has API
No
API Access
Has API
No
Integrations
BillingPlatform
Yes
Gotransverse
Yes
Microsoft Excel
No
Microsoft Project
No
Microsoft Word
No
xpdOffice
No
Integrations
BillingPlatform
No
Gotransverse
No
Microsoft Excel
Yes
Microsoft Project
Yes
Microsoft Word
Yes
xpdOffice
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
MATRIXX Software
Founded
2008
Country
United States
Website
www.matrixx.com/digital-commerce/
Vendor Details
Company Name
xpdoffice
Country
United States
Website
xpdoffice.com/crm/
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Multi-Channel eCommerce
Catalog Management
No
Channel Management
No
Data Synchronization
No
Email Marketing
No
Inventory Management
No
Marketplace Integration
No
Mobile Commerce
No
Order Management
No
Promotions Management
No
Returns Management
No
SEO Management
No
Shopping Cart
No
Social Commerce
No
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
No
Internal Cost Allocation
No
Mobile Line Compatibility
No
Usage Reporting
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No