Average Ratings 55 Ratings
Average Ratings 0 Ratings
Description
AI-driven speech recognition technology and voice authentication technology can transform customer engagement. Our 20-year history has been dedicated to ensuring that our partners are successful through collaboration. Our curiosity keeps us innovating for 20 more years. Our flexible speech-enabling technology allows you to create a solution that meets all your customers' needs, reliably and affordably. We do one thing well. Speech-enabling your applications is our specialty. Deliver great voice automation and interactions. LumenVox ASR/TTS can be used for simple commands or more complex questions. This will help you increase efficiency on both ends of the phone line. You won't ever repeat yourself. You will have the most flexibility in terms of capabilities, deployment, and monetization. LumenVox can help you create it if you can think of it. Our intuitive technology and toolsets make it easier to reduce time from development to deployment.
Description
Engaging conversational AI that understands your offerings and embodies your brand identity. Elevate your customer service experience through a personalized AI that is well-versed in your products, familiar with your clientele, and aligned with your sales strategies, all while adapting and evolving alongside your business growth. This innovative AI solution is designed for ease of use, enabling non-technical individuals to effortlessly initiate, develop, and manage it. Your AI will serve as a dependable sales representative, continuously learning the intricacies of your operations over time. Conversational AI stands out as the only self-sustaining method to enhance the entire customer interaction process. As we navigate an increasingly automated environment, the need for remote engagement becomes paramount. This is precisely where nmodes AI steps in to provide unmatched support. With its capabilities, businesses can not only meet but exceed customer expectations, fostering deeper connections and driving loyalty.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Avaya Aura
No
Cisco AnyConnect
No
Five9
No
Twilio
No
Pricing Details
Contact us
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
LumenVox
Founded
2001
Country
United States
Website
www.lumenvox.com/
Vendor Details
Company Name
nmodes
Country
Canada
Website
nmodes.com
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
Yes
Lead Management
No
Power Dialer
No
Predictive Dialer
Yes
Preview Dialer
No
Progressive Dialer
No
Surveys
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
Yes
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
Yes
Speech Synthesis
No
Virtual Assistant
No
Speech Recognition
Audio Capture
Yes
Automatic Form Fill
No
Automatic Transcription
Yes
Call Analysis
Yes
Concatenated Speech
Yes
Continuous Speech
Yes
Customizable Macros
No
Multi-Languages
Yes
Specialty Vocabularies
No
Speech-to-Text Analysis
Yes
Variable Frequency
No
Voice Recognition
Yes
Transcription
AI / Machine Learning
Yes
Annotations
No
Audio/Video File Upload
No
Automatic Transcription
Yes
Collaboration Tools
No
File Sharing
No
For Manual Transcription
No
Full Text Search
Yes
Multi-Language Support
Yes
Natural Language Processing (NLP)
Yes
Playback Controls
No
Speech Recognition
Yes
Subtitles
No
Text Editor
No
Timecoding
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No