Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Customers expect professional and prompt communications. LumenVox's next generation Call Progress Analysis (CPA), software with Voice Activity Detection, empowers businesses to better reach and engage customers in real time. LumenVox CPA uses the power of LumenVox speech recognition technology and tone-detection technology, to distinguish machines and live humans. This allows auto-dialers to deliver superior call-to-agent routing and message delivery.
These benefits include:
• Payload Accuracy : Increases the accuracy of voicemail delivery or agent contact from below-80 percent to almost 100 percent.
• Flexibility in deployment: Can be customized to the behavior of the application or per call and work with multiple default profiles throughout the operation.
• Filter Noise: AI-powered technology distinguishes background noise from human voices.
• Legal Compliance: Ensures compliance with regulatory restrictions while maximizing the benefits of predictive dialing.
Description
TalkEasy is an innovative AI-driven calling solution designed specifically for sales teams. With its all-in-one application, users can acquire a virtual business phone number that features AI-powered call management, an intelligent dialer, call recordings, and comprehensive team analytics. The AI voice assistants efficiently respond to and assess incoming calls, enabling sales representatives to effectively conduct outbound campaigns using the smart dialer. Additionally, managers benefit from access to call recordings, transcripts, and performance metrics for each interaction. With the capability to manage over 5,000 calls daily for more than 2,500 businesses, TalkEasy is revolutionizing the way sales teams operate. This platform not only enhances productivity but also ensures that every call is optimized for success.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Avaya Aura
Yes
Cisco AnyConnect
Yes
Enghouse Interactive Contact Center
Yes
Five9
Yes
Twilio
Yes
Integrations
Avaya Aura
No
Cisco AnyConnect
No
Enghouse Interactive Contact Center
No
Five9
No
Twilio
No
Pricing Details
Contact Us
Free Trial
No
Free Version
No
Pricing Details
Free trial, paid plans
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
LumenVox
Founded
2001
Country
United States
Website
www.lumenvox.com
Vendor Details
Company Name
Groweasy.ai
Country
India
Website
talk.groweasy.ai
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
No
Predictive Dialer
Yes
Preview Dialer
No
Progressive Dialer
No
Surveys
No