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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Customers expect professional and prompt communications. LumenVox's next generation Call Progress Analysis (CPA), software with Voice Activity Detection, empowers businesses to better reach and engage customers in real time. LumenVox CPA uses the power of LumenVox speech recognition technology and tone-detection technology, to distinguish machines and live humans. This allows auto-dialers to deliver superior call-to-agent routing and message delivery. These benefits include: • Payload Accuracy : Increases the accuracy of voicemail delivery or agent contact from below-80 percent to almost 100 percent. • Flexibility in deployment: Can be customized to the behavior of the application or per call and work with multiple default profiles throughout the operation. • Filter Noise: AI-powered technology distinguishes background noise from human voices. • Legal Compliance: Ensures compliance with regulatory restrictions while maximizing the benefits of predictive dialing.

Description

Streamline your calling process with our advanced AI dialer, which effectively eliminates bad numbers and voicemails, allowing you to focus more on engaging with prospects rather than sifting through messages. If you miss the excitement of collective dialing, Nooks offers integrated video conferencing, making it easy to organize high-energy sessions like power hours or call blitzes to motivate your team. Amplify the atmosphere by playing upbeat music, creating a vibrant environment filled with the sounds of calls being made, and celebrating successful meetings together. Additionally, manage emails, call history, account notes, and prospect details effortlessly to enhance your workflow. With the capability for parallel dialing, you can accelerate your calling efforts even further. Embrace this powerful tool to elevate your outreach strategy and maximize productivity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apollo No 
Avaya Aura Yes 
Cisco AnyConnect Yes 
Enghouse Interactive Contact Center Yes 
Five9 Yes 
Google Chrome No 
HubSpot CRM No 
HubSpot Customer Platform No 
LinkedIn No 
Outreach No 
Salesforce No 
Slack No 
Tadata No 
Twilio Yes 

Integrations

Apollo Yes 
Avaya Aura No 
Cisco AnyConnect No 
Enghouse Interactive Contact Center No 
Five9 No 
Google Chrome Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
LinkedIn Yes 
Outreach Yes 
Salesforce Yes 
Slack Yes 
Tadata Yes 
Twilio No 

Pricing Details

Contact Us
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

LumenVox

Founded

2001

Country

United States

Website

www.lumenvox.com

Vendor Details

Company Name

Nooks

Website

www.nooks.ai/

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer Yes 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting No 
Lead Management No 
Power Dialer Yes 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Sales Coaching

Assessments No 
Audio / Video Conferencing No 
Built-In Course Authoring No 
Call Recording Yes 
Gamification No 
Goal Setting / Tracking Yes 
Learning Plans No 
Onboarding No 
Performance Metrics Yes 

Alternatives

Alternatives

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