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Average Ratings 0 Ratings

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features
design
support

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Description

Transform your PDF purchase orders into sales orders within your ERP system in an instant. This remarkably efficient and scalable automation solution, Lucy, seamlessly processes PDF orders that customers send via email. Operating continuously, emails are monitored, purchase orders are interpreted, and corresponding sales orders are generated in your ERP system, all within moments. Items can be prepared for shipping almost immediately, ensuring a smooth workflow with no errors, downtime, late orders, or extra costs. Whenever a client sends a system-generated purchase order to your inbox, you'll receive an immediate notification. I'll assist you in mapping any essential details from your purchase orders, and this process will only need to be set up once. Sit back and relax as I convert this purchase order, along with all subsequent orders, into an ERP sales order in mere seconds. Experience a reduction in your cost-to-serve and watch as orders move out swiftly. You can even utilize your own test orders to experience Lucy's functionality firsthand. There is no need for access to your data or systems during this process. For the initial 14 days, enjoy unlimited order lines without any charges during the trial period, allowing you to fully explore the capabilities of Lucy. It’s time to streamline your order processing like never before.

Description

Relying solely on surveys may not provide a comprehensive understanding of your customers' decision-making processes. Our conversational AI enhances your Voice of the Customer (VOC) initiatives while addressing the limitations inherent in traditional surveys. LUCI, the AI engine we developed, facilitates engaging, real-time discussions with customers, yielding rich qualitative insights that can be analyzed on a larger scale. By inviting customers to interact with LUCI after key moments, such as following purchases, during customer service engagements, or at renewal and churn points, you can uncover underlying issues and new opportunities directly from the source. Worthix effectively aligns your customer experiences with metrics like share-of-wallet, loyalty, and churn, enabling you to boost revenue, minimize unnecessary expenditures, and mitigate the chances of strategic miscalculations. While enterprise-level organizations frequently employ AI for analyzing open-ended text responses, even the most advanced analytics tools are constrained by the specific answers you choose to solicit from your customers. Therefore, integrating conversational AI into your strategy can unlock deeper insights that surveys alone may overlook, ultimately leading to a more nuanced understanding of customer behavior.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

MYOB AccountRight Yes 
Microsoft Dynamics 365 Yes 
Microsoft Dynamics 365 Business Central Yes 
Microsoft Dynamics 365 Finance Yes 
Microsoft Dynamics GP Yes 
NetSuite Yes 
Pronto Xi Yes 
SAP Cloud Platform Yes 

Integrations

MYOB AccountRight No 
Microsoft Dynamics 365 No 
Microsoft Dynamics 365 Business Central No 
Microsoft Dynamics 365 Finance No 
Microsoft Dynamics GP No 
NetSuite No 
Pronto Xi No 
SAP Cloud Platform No 

Pricing Details

$850 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Lucy

Founded

2017

Country

Australia

Website

www.letlucy.com

Vendor Details

Company Name

Worthix

Founded

2014

Country

United States

Website

www.worthix.com

Product Features

Order Entry

Back Order Management No 
Customer Database No 
Inventory Management No 
Order Fulfillment No 
Order Management No 
Real Time Order Entry No 
Remote Order Entry No 
Shipping Management No 
Warehouse Management No 

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Alternatives

Alternatives

Delighted Reviews

Delighted

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