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Average Ratings 3 Ratings
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Description
Lucrativ Sales Acceleration CRM. Complete sales CRM software designed to drive deals. Contact and Lead Management. Built-in Sales Tools (Email/Power Dialer/SMS). Automated Workflow. Fully mobile. Dashboards and reports that can be customized. All the information and insights you need for contacting leads and closing deals confidently. To close deals efficiently, you can automate sales processes and send them off to your team. With customizable metrics and real time reporting, you can track and analyze your sales performance. Every successful sales leader will tell ya that more calling equals more closing. Lucrativ's Power Dialer helps you save time and connect with more leads. It also helps you prioritize which leads to reach out to. Data-driven decision making goes beyond a buzzword. With customizable metrics, real-time reporting, and easy to read dashboards, you can see where your business is at all times.
Description
XCALLY is an easy-to-use, scalable, and fast-to-implement Omnichannel Contact Center software.
It provides many tools essential for your call center activities, in addition to Omnichannel modules.
- IVR designer and Predictive Dialer. Scripting tool. Dashboards, Realtime panels, Analytics for administrators and supervisors.
- WebRTC, Windows Softphone and Omnichannel unified Web GUI for agents.
XCALLY can be integrated via API with many external products, providers, and technologies like ticketing systems, CRM, ticketing system, AI tools, bots and TTS.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
Yes
Amazon Lex
No
Dialogflow
No
Facebook
No
Freshdesk
No
Freshsales
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
HubSpot Sales Hub
Yes
Microsoft Dynamics 365
No
Integrations
Salesforce
Yes
Amazon Lex
Yes
Dialogflow
Yes
Facebook
Yes
Freshdesk
Yes
Freshsales
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
HubSpot Sales Hub
No
Microsoft Dynamics 365
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Lucrativ
Founded
2017
Country
United States
Website
lucrativ.com
Vendor Details
Company Name
Xenialab
Founded
2007
Country
Italy
Website
www.xcally.com
Product Features
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
No
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
Yes
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
Yes
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
No
Contact Management
Yes
FCC Compliance
No
FTC Compliance
No
Lead Capture
No
Lead Management
No
