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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Lua CRM is an online platform that integrates customer relationship management with business operations, specifically designed for small to medium-sized enterprises. It consolidates various functionalities including managing contacts and leads, overseeing sales pipelines, facilitating customer interactions, handling projects, processing invoices, managing inventory, and overseeing financial operations, all while offering workflow automation, reporting, and analytics. Teams can effectively manage customer communications via a shared inbox and sync their calendars, email accounts, telephony services, payment solutions, online shops, and Armenian fiscal devices seamlessly. Additionally, the platform features a REST API that enables integration with external systems. Lua CRM caters to a variety of scenarios such as coordinating sales and service tasks, tracking customer interactions, managing projects and inventory, generating invoices, scheduling meetings, and automating everyday business tasks. This comprehensive tool is tailored for organizations aiming to streamline their customer relationship management and operational workflows within a single web-based interface, making it an invaluable resource for enhancing efficiency and productivity. Consequently, it empowers businesses to focus on growth while simplifying their administrative processes.

Description

Modem serves as an AI-driven platform tailored for freight forwarders, integrating rate management, customer quoting, records, and essential operational insights into a workflow that revolves around the team's inbox. By effectively organizing carrier and contract rates sourced from PDFs, spreadsheets, and emails, it streamlines the process of generating customer quotes based on this data. Furthermore, teams can seamlessly manage customer and contact information, tasks, and quotations while documenting the procedures and rationale behind pricing decisions and customer interactions. Designed to complement existing forwarding systems, Modem does not necessitate a complete overhaul of current operations, allowing for a smoother transition. It facilitates collaboration across email and various communication channels, enabling sales, pricing, and operations teams to efficiently coordinate routine tasks and swiftly address quote inquiries. Ultimately, freight forwarders can leverage this platform to centralize operational knowledge, standardize internal workflows, and automate certain processes, all while maintaining their established systems. This approach not only enhances productivity but also fosters better communication within teams.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Gmail Yes 
Microsoft Outlook Yes 
WhatsApp Yes 
Facebook Messenger Yes 
Google Calendar Yes 
Microsoft Teams No 
Slack No 
Telegram Yes 
WooCommerce Yes 

Integrations

Gmail Yes 
Microsoft Outlook Yes 
WhatsApp Yes 
Facebook Messenger No 
Google Calendar No 
Microsoft Teams Yes 
Slack Yes 
Telegram No 
WooCommerce No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

£99/user/month
Plans start at £99 per user per month. A 14-day free trial is available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Lua CRM

Founded

2025

Country

Estonia

Website

luacrm.com

Vendor Details

Company Name

Modem Intelligence

Founded

2025

Country

United Kingdom

Website

thinkmodem.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Alternatives

No Alternatives

Alternatives

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